Pretty Photo leads to top page when out.

LADUNE · December 2016

Hi,
I have a bunch of photos here :

http://www.ecoledesurf.net
Top menu < L'Ecole < Niveaux

If you click one of the photos the pretty photo window opens (perfect).
When you close it the page does not stay in this section but goes back to top page.
My customers finds this annoying ... i think he is right.

Is there any way to solve this ?
Thanks !
Nicolas

Albert · December 2016

Hi,

please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know what for the access is.

Thanks!

LADUNE · January 2017

Hi,
I sent you the access to our site.
Thanks

LADUNE · January 2017

Hi,
Did you get my message with the passwords ?
Thanks

Albert · January 2017

Yes, we get your message on 4th of January and we replied on your message same day at 2:13PM

LADUNE · January 2017

Hi,

... you replied ?
Where to ?
Was the message sent to the email associated with the Envato account ?

You know, ansering on this thread would have been a good idea ...

,

Thanks

Albert · January 2017

We can not answer on pm's here because we are not "one man army" and different people are checking different support places. However, we checked and the message was sent on 4th of January. The message was sent to e-mail address registered on TF's which is [email protected]

LADUNE · January 2017

Ok, thanks for the info !

LADUNE · January 2017

Sorry but my customers said that he never received the answer. He usually recieved emails from Envato & TF.
Is there a way to get it sent to me ... or to him.

Albert · January 2017

The last message your custom sent was sent on 4th of January at 1:22PM and my college replied less than 1 hour later at 2:13PM. So please tell your client to check inbox/spambox more carefully because this e-mail was sent for sure.

LADUNE · January 2017

Hi, sorry : no trace of it (spam included.)
So, what can I do now to get this message ?
Thank you.

LADUNE · January 2017

Thanks, My customer received the email.

Albert · January 2017

I told my college to re-sent this message. Glad to know you got it.

Pretty Photo leads to top page when out.

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