Mobile View issues

biggatings · January 2017

Hi,

I have a landing page that I am building and I am using NinjaForms as my subscription form and it works perfect as a desktop page, but if it doesn't line up properly in the mobile version. So I created 2 sections using the MuffinBuilder, but the form doesn't seem to work when I have it in the "Hide on Desktop" responsive setting. Do you think you could help?

Thanks

Michael

Albert · January 2017

Hi,

please send us link to page where you got this form and we will see if there is anything we can do to help you.

Thanks!

biggatings · January 2017

http://thcjamaica.com/home-2/

Albert · January 2017

Thanks. We see this section is being hidden on tablet and mobile what is the most proper behave. You can see those classes yourself on https://snag.gy/32fF9q.jpg

biggatings · January 2017

I don't understand. I have 2 sections. 1 that is hidden on mobile and desktop and the other that is hidden on desktop. See screenshots

Page:

https://snag.gy/tmPT4Y.jpg

Desktop Section:

https://snag.gy/IHNpmc.jpg

Mobile Section:

https://snag.gy/d8mq3A.jpg

Albert · January 2017

There must be something wrong with the plugin then because when we active this section on desktop, form does not appear as well. We suggest to contact with plugin's author and ask them what might be wrong because we didn't found anything related to theme itself.

biggatings · January 2017

Don't understand... the form works fine when not in mobile mode.

biggatings · January 2017

Can I have a different home page for mobile then?

Albert · January 2017

No, it doesn't work from that section which is hidden on desktop because we checked it. However, in reference to 2nd question, we do not have functionality to offer different pages per different devices.

biggatings · January 2017

It works when the theme is changed to stock... only when I set it for mobile is when it doesn't work. is there nothing that can be done to solve this?

Albert · January 2017

Yes, on our side we do not see anything wrong. Of course, you can send us private request thru contact form on the right but we can not guarantee that we could help.

Mobile View issues

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