Publication error when adding wrap to page

Hello.
We have a problem when publishing a page where Muffin Builder is used to add a wrap or a divider, returning a blank page. Adding a section or using shortcuts to add items doesn't trigger this error. We tried to search for errors on logs both in Wordpress and from the server, but we didn't find anything out of the ordinary. Moreover, there are other 2 instances of Wordpress with Betheme installed on the same server, but none of them have the same problem.
What can be the problem?

Thank you.
Danilo Siori.

Comments

  • Hi,

    please disable all plugins included for this WP installation and check if this helps or not. If nothing changes, please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
  • Hello.
    Sorry for the late reply.
    After disabling all the plugins, publishing on the conditions I described returned this error:
    Fatal error: Uncaught Error: [] operator not supported for strings in /var/www/clients/client1/web4/web/wp-content/themes/betheme/functions/builder/back.php:918 Stack trace: #0 /var/www/clients/client1/web4/web/wp-content/themes/betheme/functions/meta-portfolio.php(472): mfn_builder_save(3848) #1 /var/www/clients/client1/web4/web/wp-includes/class-wp-hook.php(300): mfn_portfolio_save_data(3848) #2 /var/www/clients/client1/web4/web/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #3 /var/www/clients/client1/web4/web/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /var/www/clients/client1/web4/web/wp-includes/post.php(3505): do_action('save_post', 3848, Object(WP_Post), true) #5 /var/www/clients/client1/web4/web/wp-includes/post.php(3578): wp_insert_post(Array, false) #6 /var/www/clients/client1/web4/web/wp-admin/includes/post.php(378): wp_update_post(Array) #7 /var/www/clients/client1/web4/web/wp-admin/post.php(193): edit_post() #8 {main} thrown in /var/www/clients/client1/web4/web/wp-content/themes/betheme/functions/builder/back.php on line 918
    We decided to try to update the theme and after that the problem seems to be solved.

    Thank you.
    Danilo Siori.
  • That's weird but we are glad to know that theme updated helped.
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.