Fatal Error

aikenouye · February 2017

Hi, I just uploaded your newest update to this theme, but whenever I try to make a change, I get this message (or something similar):

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 130968 bytes) in /home/aikenouye3/public_html/wp-includes/l10n.php on line 134

I have sufficient memory on my website, so I'm not sure what the issue is.

Thanks!

Albert · February 2017

Hi,

please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related with those limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

aikenouye · February 2017

http://www.tri-pak.ca/public_html/wp-content/themes/phpinfo.php

Albert · February 2017

Sorry but this file does not work.

aikenouye · February 2017

Sorry! Wrong link. This one is correct.

http://www.tri-pak.ca/wp-content/themes/phpinfo.php

Albert · February 2017

Ok, thanks. So, after further checking, we realized that your server is currently not WP ready because your PHP version is 5.4. while minimum required by WP is 5.6. So this need to be updated. But there is some other limits as well.

- memory_limit is 64MB but need to be 128MB minimum (depends on how many and what plugins you use because the more you use, the more memory you need)
- max_input_vars - is set to 1000 while should be minimum 5000

aikenouye · February 2017

Thank you! I updated the PHP version and things seem to be working now, but I will also check in to the memory limits.

Albert · February 2017

You are welcome!

Fatal Error

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