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cannot decode raw data (NSURLErrorDomain:-1015)

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in Theme support
the site ( http://www.savedshare.com.cn/overseas-marketing-consultant/ ) can't open with the error "cannot decode raw data (NSURLErrorDomain:-1015)".
Mush refresh the browser.What's wrong with the theme?

Comments

  • AlbertAlbert
    Hi,

    Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps:

    1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly.

    2. Remove all 3rd party plugins (including cache of course).

    3. Make sure, there is no additional cache stuff on server side.

    Hope these steps would help you a lot.

    P.S. We checked your site on few different computers and browsers and didn't noticed anything similar on our end.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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