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BeTheme.zip Installation

nhajewskinhajewski
edited March 2017 in General info & installation
Just purchased theme. Whenever I try to install the BeTheme.zip, I get a Wordpress Failure error.   Even why I try to manually copy the contents of the extracted BeTheme.zip file to the wp-content/themes/ BeThemes subfolder - the theme will not activate and it does not have a thumbnail to implicate that it is loading correctly.  HELP! 

Comments

  • AlbertAlbert
    Hi,

    what error you get during the installation? Please explain.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • nhajewskinhajewski
    No error, it's just blank and asks me if I want to try again ... Vicious circle.
  • BryanBryan
    Hi,
    please follow this guide and tell us if this was the issue.
    Link HERE
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • nhajewskinhajewski

    Yes, I have followed this guide carefully.  These are all my findings.

    I have unpacked  the entire package after downloading.  I go to my site, and go to Upload Themes, Install Theme by browsing to betheme.zip (have tried both the betheme.zip and the betheme-no-plugins.zip) and both produce the same results which are:  "Please Try Again" during the upload theme process.  I can keep trying forever but the theme NEVER loads. 

    * If I RDP into the server and unpack the BeTheme.zip to the wp-content/themes/BeTheme subfolder ON THE SERVER, then when I go to my site I see the betheme "name" but NO Thumbnail appears and if I try to activate or preview it then I ONLY see blank page.  Interestingly, if I click on "Theme Details" then it states "betheme version:  "(blank) and "By Anonymous" with No Thumbnail/Photo to represent the theme.

    I can install any other theme without issue but not the BeTheme. 

    Please provide additional support.

  • BryanBryan
    Hey,

    please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know what for the access is.

    Thanks :)

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • jmlee20103jmlee20103
    I have this same PROBLEM, SOMEONE HELP.....PLEASE
  • BryanBryan
    @jmlee20103 Also send the message.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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