Helper Shortcode is bugged
Good day. I used the Medic2 demo site as a starting point for my new
site, and when filling in content in the Helper boxes, as you have, it
works as expected. However, as I edit the page and Update it,
occasionally the text disapears from the couple paragraphs I have down
to a couple lines. Something is bugged - is there a text length limit or
recommended word count in the box I am exceeding? Thank you.
Images below:
before: https://s29.postimg.org/cvkujmwyf/before.png
after: https://s11.postimg.org/j9f4ijwmr/after.png
site, and when filling in content in the Helper boxes, as you have, it
works as expected. However, as I edit the page and Update it,
occasionally the text disapears from the couple paragraphs I have down
to a couple lines. Something is bugged - is there a text length limit or
recommended word count in the box I am exceeding? Thank you.
Images below:
before: https://s29.postimg.org/cvkujmwyf/before.png
after: https://s11.postimg.org/j9f4ijwmr/after.png
Comments
Edgar,
I have increased the PHP values as requested but the issue was still present.
I have also deactivated all of your plugins but to no avail.
I believe that the issue is not server related, I would advise you
contact the support team of the theme again for further assistance.
Of course, if there is anything else we could do, we would be more than happy to help.
Best Regards,
Victoria V.
Senior Technical Support