Problem with theme options

jamir2012 · April 2017

Hello

I download be theme 17.6, and i couldnt install via panel, it allways gives error. I upload the file via file manager and installed great. The only problem is when i go to theme options i only get the left column menu, the options aren't visible. I have to click save changes and they appear. Everytime i leave and come back its the same. Can you help?

Cheers

(Sorry for the English i'm Portuguese)

jamir2012 · April 2017

I also realize i have another problem, the settings are not beeing stored, every time i click save changes in order for the options to apear, it resets all the fonts.

Bryan · April 2017

Hi,

please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

jamir2012 · April 2017

Hi,

I have been using sub domais to make proposals to my clientes, and i changed that to a diferente subdomain under other domain and that solved the problem for now. If i ran in to the same problem again i will follow your instructions.

Thanks!

Problem with theme options

Comments