please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.
We sent you all necessary details privately and we would be grateful if you can do not duplicate messages because this won't change or speed up anything.
P.S. Please understand that we can not be responsible for 3rd party plugins and all we can do is report bug to plugin's author.
Comments
Could you please provide us with a link to your page? Also try to attach a screenshot, and more detailed info would be appreciated.
Thanks
please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
P.S. Please understand that we can not be responsible for 3rd party plugins and all we can do is report bug to plugin's author.
Thanks for understanding!