Muffin builder content dissapears after saving
Dear Muffin-Builder team,
we encountered a serious problem with your theme. At our current developed site, the content from Muffin Builder on portfolio items randomly dissapears after saving. This happens many times now, the workflow is as following:
1. Editing or creating a portfolio
2. Save the portfolio item
3. Muffin builder is empty although a lot of elements have been there before saving
The system status shows no problems. We also had visual composer deactivated as we saw that this also leads to a lot of problems mentioned at other posts.
So please help us here, this is a big issue cause we never can be sure if an item will disappear after saving....it costs a lot of time.
With nice regards
Comments
please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Thanks!
This should fix your problem.