Theme Options not displaying after plugin installation!

hanaavi · May 2015

Hi there,

I had some trouble installing the theme but in the end managed to do that. The Theme Options page was displaying fine, until I also installed Revslider and other recommended/required plugins. Now when I click on Theme Options, all I get is a blank page. Something must have gone wrong during install but I can't figure it out. Please help.

Thanks!

Albert · May 2015

Hey,

it's because you have not enough memory on server. More information about this you can read in topics below:

http://forum.muffingroup.com/betheme/discussion/464/betheme-options-page-stops-working-muffin-options-saving

http://forum.muffingroup.com/betheme/discussion/1908/backend-not-funtioning-after-last-update-muffin-options-is-not-loading

hanaavi · May 2015

Hi, I followed all the advice others suggested int the above discussions
but with no result

I contacted my web host and asked about memory
increase but turns out, the memory is sufficient. We've been using this
web host for multiple sites and never had an issue.

I also tried
to deactivate all plugins to see if the ThemeOptions page would come
back but it does not. I cannot proceed with the website design until
this is working and I am beyond frustrated. Can I send you my WP login
info so you can look into it? Thanks!

Albert · May 2015

To send us private message please take a look at http://forum.muffingroup.com/betheme/discussion/2783/important-learn-how-to-send-private-message#latest but we are pretty sure, only server admin will be able to help in this case.

hanaavi · May 2015

Hi, I just sent you a PM.

Thanks!

hanaavi · May 2015

Hi, you can disregard my request in the PM. It works now! I asked the web host to increase the memory even more and that finally did the trick. Very happy!

Albert · May 2015

Ok then. Thanks for the information!

Theme Options not displaying after plugin installation!

Comments