Unable to Update theme
Hi,
I am trying to update the theme but in the Betheme dashboard I get this error,
Your server is blocking connection to API server api.muffingroup.com
When I try to click on Debug information, I get a blank page.
My hosting is WPEngine if this helps.
Looking forward to your help.
Thanks.
Comments
Hello,
As the error message says, "Your server is blocking connection..." in that case, you should contact your hosting provider and ask them about this error message.
Thanks
Hi there,
Thank you for the quick response.
I can do that but I'm sure they will ask for more details so what should I tell them or what do they need to do to fix it?
I'm sure you've seen similar situations before so how were they fixed?
Thanks.
When you contact them, you should ask them to unlock the connection to the API.
You can check the following topic where other person had a similar issue:
Thanks