Having an issue on a single product template. In the short description if I leave it blank in the backend for some reason the product short description is populated with some text coming from the main description. But if I write something in short description that appears on the front so basically if I don't want to write a short description for a product I cannot leave that blank. Please see the image below of the product how it shows text on the products short description area but on the backend there is nothing there. Also the template that I have created to use for single products.
I just did the theme update now and have run into a problem. I have chosen my own created template to use but the selected style isn't being overridden by the selected template as shown below:
I've tried reselecting and saving the template that we have been using on the site until the update just a little while ago but nothing is working, it seems the override option isn't working. Please can you help with this urgently
1) I can see it now so I think something was fixed recently. Also how can I get the buttons to appear above one another under the qty box and centred? Like:
1) Sorry for the misunderstanding. I can see that there is some CSS that controls it. Please, go to Appearance -> Customize -> Additional CSS, and check for this CSS:
With it, you can change the background color to white.
2) Edit the Cart page, and in the page options disable content padding-top.
3) Please, activate some free theme like Twenty Twenty, and check if the same thing happens then.
Comments
Please, go to Betheme -> Theme options -> Shop -> General, Disable the Custom Variation Swatches, and check if the variations out of stock are hidden.
But it is not possible to show the out of stock message next to the variations.
Best regards
Managed to fix this issue now. Thanks
Having an issue on a single product template. In the short description if I leave it blank in the backend for some reason the product short description is populated with some text coming from the main description. But if I write something in short description that appears on the front so basically if I don't want to write a short description for a product I cannot leave that blank. Please see the image below of the product how it shows text on the products short description area but on the backend there is nothing there. Also the template that I have created to use for single products.
product url: https://www.thetechbase.co.uk/product/samsung-galaxy-a23-a235f-mobile-phone-sim-free-unlocked/
Ive provided my backend details via the private messaging system on envato already.
I have passed it to the dev team, and we will take a closer look at it.
Best regards
Hi, is there any update ?
I just did the theme update now and have run into a problem. I have chosen my own created template to use but the selected style isn't being overridden by the selected template as shown below:
I've tried reselecting and saving the template that we have been using on the site until the update just a little while ago but nothing is working, it seems the override option isn't working. Please can you help with this urgently
We are still investigating it.
Please send us FTP access privately thru the contact form http://themeforest.net/user/muffingroup#contact and we will fix it.
Remember to attach a link to this forum discussion.
Thanks
Sent
Sorry, but I got from you the dashboard only without the FTP access.
Please, send the FTP access too.
Thanks
Please WP file manager plugin is installed and you have full access to all the files from there
The issue is fixed.
Please, check that.
Thanks
Thank you so much, what was the problem?
There was an issue in the theme files, which we fixed on your environment, and will be included in the next update.
Best regards
Hi just checking if theirs been any update to the apple pay buttons not showing up still?
Also checking when this can be fixed as we have products where we dont have a short description and random text is showing up in place of it.
1) I have checked that, and the button appears for me.
Did you try clearing the browser cache?
2) It should be fixed in the upcoming update.
Best regards
1) I can see it now so I think something was fixed recently. Also how can I get the buttons to appear above one another under the qty box and centred? Like:
BUY with Apple
OR
Add To basket
2) Any idea when the next update will be?
1) Please, use the following CSS code:
.single-product .woocommerce-variation-add-to-cart{ flex-direction: column; }2) It should be available this or next week.
Best regards
Thanks this works for a product with options on it, also how do we add a gap in the place shown in the picture below:
On a product without options the CSS doesnt work: https://www.thetechbase.co.uk/product/for-samsung-a51-a515-ear-speaker-2/
Please, also add the following CSS:
.woocommerce .column_product_cart_button .cart{ flex-direction: column; } .woocommerce .column_product_cart_button .cart .quantity{ margin-bottom: 15px!important; }Thanks
Thank you so much !
Pls can you help me with the CSS to change the BG of the search bar when in mobile view to plain white.
Hi, also our checkout page has now distorted since the google and apple pay bugs have been fixed: https://www.thetechbase.co.uk/checkout/
please can you help me fix this page
1)
#Side_slide .aws-container .aws-search-form .aws-form-btn{ background: #191919!important; border-color: #252525!important; }2)
#wcpay-payment-request-wrapper { margin: 0 auto; } #wcpay-payment-request-button-separator { width: 100%; }Thanks
Thanks for the quick reply.
1) this CSS doesnt have any effect on the search ba
2) Thanks this fixed it but on mobile view there seems to be a large amount of white space shown by the red rectangle in the photo below:
Also is there any reason why google pay wont show up on the firefox browser?
1) Can you send me a screenshot showing what you are referring to, please?
2) Did this space appear after you added the CSS? If yes, please, ensure that all CSS is closed correctly.
Also, are you logged into the account on Firefox which has Google payments?
Best regards
1)
2) No this issue i noticed now when testing the checkout pages and it doesn't have anything to do with the css you provided but can it be reduced?
3) yes logged into the gmail account with payment details and yet still no google pay
1) Sorry for the misunderstanding. I can see that there is some CSS that controls it. Please, go to Appearance -> Customize -> Additional CSS, and check for this CSS:
With it, you can change the background color to white.
2) Edit the Cart page, and in the page options disable content padding-top.
3) Please, activate some free theme like Twenty Twenty, and check if the same thing happens then.
Best regards
1) I cant seem to find any css in the additional css see image below:
2) this option makes no difference
3) Same issue in twenty twenty theme, no google pay is showing up
1) Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS
html body #Side_slide .aws-container .aws-search-field{ background:white !important; color:black; }2) Please use this CSS code too:
.mfn-cart-step{ padding-top: 0px !important; }3) It looks like its a woocommerce problem then, you should contact their support then.
thanks