Help! Somethings Visually Broken!

samchoksi · September 2015

Hello Team Muffin,

My website: http://www.hotsaucebangkok.com doesn't look the same as it did yesterday. I think the CSS is not being displayed. The footer, styles, and many of the themes attractiveness is not loading. The only thing I did between when it was working to now was update Jetpack.

Please assist if possible!

Thank You,

Sam

Albert · September 2015

Hi,

the answer on that question you can find on http://forum.muffingroup.com/betheme/discussion/8466/fonts-and-colors-not-loading-properly

samchoksi · September 2015

I have contacted my hosting, siteground. They responded it is an issue with the theme.

Could you please look into my site http://www.hotsaucebangkok.com and see where the issue could lie? I have tried the first solution, my .htaccess doesn't have:

"<Files *.php>

deny from all
</Files>"

so I added the snippet you suggested and the page shows site grounds under construction default template page.

The second solution I am unsure how to check / do as the solution isn't very clear.

Thank you,

Sam

Albert · September 2015

Sorry but we do not agree with your admins at all. They probably don't know what they say. We guarantee it is not related with theme. We got about 1% of users who got this issue in the past and in every case admin was able to sort it on server side.

We also did a screenshot especially for you of the content of http://www.hotsaucebangkok.com/wp-content/themes/betheme/style.php?ver=8.4 file what you can see on http://pasteboard.co/xb02ROD.png - is there nay information related with theme in this file? Sorry but we do not anything what means it's not due to theme.

Help! Somethings Visually Broken!

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