Muffin builder dissapeared

awesomesparkles · March 2017

Hello,

I am working on a website through muffin builder. Yesterday everything worked fine, however now, when i want to work on a page the muffin builder part (page options, content builder) disappeared... The website I am working on is [Links visible only for registered users]

Bryan · March 2017

Hi,

please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users]

Thanks!

awesomesparkles · March 2017

Okay, I tried and I have no idea how to do this. Is it maybe possible that I send you the login data of the site so you have acces to the back office and you can check it yourself?

Bryan · March 2017

Hi,

It is all explained in the link, there is even a video that teaches you how to do it. When you have the link paste it here.

thanks

awesomesparkles · March 2017

Okay, well that still does not work because I only got the data of the wordpress. I do not have acces to the file manager. Do you have suggestions what the problem might be?

Bryan · March 2017

If this happens this means your server is limited. In this case we recommend to deactivate all plugins first and after that click “Save changes” button under empty Muffin Options panel. But if this won’t help, then please check topics below where we explained what may be limited on server side:

http://forum.muffingroup.com/betheme/discussion/464/betheme-options-page-stops-working-muffin-options-saving

http://forum.muffingroup.com/betheme/discussion/1908/backend-not-funtioning-after-last-update-muffin-options-is-not-loading

awesomesparkles · May 2017

Hi, I recently contacted you about the problem from above. I bought your theme multiple times and almost all my sites have started to show the same problem...

awesomesparkles · May 2017

Last time you asked for a phpinfo. I think it worked. this is the link

[Links visible only for registered users]

awesomesparkles · May 2017

Really could use some help asp please

Albert · May 2017

Please take a look at http://forum.muffingroup.com/betheme/discussion/28262/page-options-dissapeard where we explained what might be the reason.

Muffin builder dissapeared

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