Avatar

Bryan

Bryan

About

Username
Bryan
Joined
Visits
2,506
Last Active
Roles
Moderator

Comments

  • Hey,go to theme options>global>general and change the image frame hover effect to "zoom without icons"cheers
  • Hey,this is very weird. Please disable all of your plugins and try again. Also check if you have got admin right in the account you are using.thanks
  • Hello,1. This can be changed with css, send us a link to the page.2. You can change the side slide width in theme options>responsive>header - side slide width.cheers
  • Do not misstake the theme support with general web-development support.We only help with the theme issues. This is a HTML errors which was caused by the user misstakenly inserting the code with errors. Please edit the accordions and check where the …
  • Hello,you can remove the love box in theme options>blog,portfolio&shop>general.cheers
  • There are issues currently with wordpress not accepting svg images, and logos.The svg logo might not work, please send us a link to your website.thanks
  • Try doing it this way:1. Remove the custom inline color that you inserted in the menu item. This is not correct and it is a HTML error. This is why this css might be not working.http://prntscr.com/myn0hs 2. Edit the menu item, like you did with the …
  • Hey,it is working fine here: http://prntscr.com/myn0xmMaybe another plugin is causing this malfunction. Can you please disable all of your plugins and check again?thanks
  • Hello,try this css #Top_bar.is-sticky .menu > li > a { color:#000 !important; } If you want to disable the action button on mobiles, go to theme options>responsive>header and enable "minimalist" option for the mobile header…
  • @jmhayward hello!You must have an old version of BeTheme because the plugin is no longer named Visual Composer. Please update the theme to the newest version.thanks
  • Hey,this is because the section below the slider has a wrap with "move up" option set to 500px, this wrap is covering the button and you cannot hover over it.Please edit the first sections wrap on this page and remove the move up- set to 0…
  • Hey,the move up option can be disabled on mobiles and tablets.Go to theme options>responsive>general.thanks
  • Hey,the plugin pages do not have the product name in the subheader. Those are the default woocommerce template files and we do not change them.To do this, you would have to change the theme files and the plugin files.thanks
  • Hello,the 404 page will be always blank, with no header and subheader.Only the default one has a header and subheader.thanks
    in 404 Page Comment by Bryan March 2019
  • Hey,this is most likely because you did not configure your WPML correctly.We suggest you contact the WPML support guys first, they know best what coul dbe the reason.Upon the WPML plugin purchase you also recieve support.https://wpml.org/forums/foru…
  • I do not understand? You taled about the stroke style, which is working fine and now you are talking about the icon? What is exactly the issue? Can you explain?thanks
  • This is because you are installing pre-built websites without removing them first.Just go to appaerance>menus and edit the menu.thanks
  • Not to leave you without any sollution, I can think of two possible sollutions, but they are not 100%. Cannot test it since I do not have the plugin you are using. 1. Go to theme options>global>general and change the style from simple to class…
  • The first two link are made using an iframe, which we already covered.The last link is not betheme.It does not matter how many links you send, the fact is that the plugin is not working with the theme and will not work unless you use an iframe.
  • The aquapark pre-built website has nothing to do with the css that is loaded from shortcodes.cssThis is a core betheme CSS file regardless which demo website you install. 1. This is the incorrect link, you provided: http://t3h.121.myftpupload.com/m…
  • The second link you have send us is an iframe placed on the website. This is why the betheme styles do not work for it. The only way of using this plugin is apparently via an iframe. The type of pre-built website you use does not matter. Inspect the…
  • Ok, we understand. The problem with this plugin is that it is poorly made, it will work on themes like "twenty sixteen", but not with big themes, like betheme. Our theme has a lot of css that styles tables and we cannot get rid of it. The…
  • Hey,this is how it will work with a random order method. It will get posts doubled if there is a read more option. There is nothing we can do about that, this is a Wordpress function at its core and each time you click on "load more" it ge…
  • @mkispertWe are going to remove the retina.js from the BeTheme in the next update.To use the retina.js, you would have to download the plugin from the Plugins > add Plugins.https://wordpress.org/plugins/wp-retina-2x/ This should solve all of your…
  • Did you work on this website on localhost? It seems so, because the error comes from D:/....Can you please move this website again, or create a new wordpress and install betheme again? Also if you want to move, please use this plugin: https://wordpr…
  • Hey,you do not need to modify the theme files to change css. Just get the same CSS rule and change the settings there, then paste it into theme options>custom css&js>css .style-simple table:not(.recaptchatable) tr:nth-child(2n) td { back…
  • Hey,the fonts (icons) are not loading in the child theme because you moved the CSS folder, but you did not move the FONTS folder. Please move the fonts folder as well, the path is relative and the child theme looks for the icons in the FONTS folder.…
    in icons Comment by Bryan March 2019
  • @mkispert We tested your website on an iphone and it works fine. We suggest you remove cache from your mobile browser. You have cache and optimization on your website. You should disable those kinds of plugins when updating the theme.thanks
  • Sorry but there is nothing we can do about that, there has to be a main blog page set up always. This is a wordpress requirement. Otherwise you will not have a properly working blog.thanks
  • You always need to have a main blog page selected, this page has to be blank - there cannot be any items added. You cannot have the blog page not selected or that you select the blog page and then add blog items, this is not how its supposed to work…
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.