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Bryan

Bryan

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Bryan
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  • HI,this looks more of a hosting issue or some of your files is corrupted.Please first disable all of your plugins if that does not help go to your wordpress update dashboard and re-install wordpress, screen: http://prntscr.com/lmd36rAlso, try to rei…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hey,this is simply the line height of your headings.You have changed the font size of the headings in theme options>fonts>size&style but you also need to increase the line-height value. The best way to do that is to add 7-10px to the font…
  • Hey,you have to use the parallax option. Please edit the first section in the Muffin builder and select parallax or fixed option from the background-position dropwdown.http://prntscr.com/lmd6p8thanks
  • It could be the cache in your browser still holding the settings.Please disable all of your plugins and then clear your browser cache.If this does not help, we will take a deeper look.thanks
  • Hi,the additional plugins for the Revolution Slider plugin are sold separately and they need a sepaate plugin license. What we mean by that is you cannot use those plugins in the bundled version of the plugin. You would have to buy it as a stand al…
  • If you want to remove a sidebar from one post only then you have to do this:1. Go to theme options>sidebars and scroll down to "single post"2. Set "use post meta", screenshot: http://prntscr.com/lmd91j3. Edit each post and set…
  • It looks like your are using a third party plugin - which we do not supportThe main issue here is that this plugin is using the button with the stroke style - you will find it in theme options>global>general.The stroke style has no background …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • HI,it looks like there are some write/copy privilages set on your hosting.Could you please contact your hosting provider and ask him the same question first?He should tell you why does this happen from the logs. Then tell us what he said.Please also…
  • Could you please first disable all of your plugins and then try to perform the same action?If this does not help, please send us your login credentials. Please send us WordPress dashboard access privately thru the contact form which is on the right…
  • The max input vars of 1000 could have been enough for the rest of the pages. The current page you have problems with is that one exception. Please do as Pablo said and contact your hosting provider to increase the max_input_vars and time limit.You c…
  • The most important thing when creating a website and a blog page inside it is to set the blog page in wordpress>settings>reading as the default posts page. The option to assign page for blog is used only when you do not set any static home and…
  • We might have a little missunderstanding.The currency you asked for earlier is most likely your woocommerce plugin, which we support. You can change it in the woocommerce settings. Shortcodes in menu will not work, only content and HTML is parsed. …
  • @GenLohre We base our theme and all of our pre-built websites on the Muffin Builder.Visual Bakery is just a plugin, we cannot rely on it.thanks
  • Hi,where would you like to put them exactly? Can you show is an example on any of the pre-built websites ?thanks
  • Hello,it is because you are using a plugin that also has a popup lightbox.Pleas disable all plugins and check again.thanks
  • @channingbailey Hey, we entered your website and the slider works fine. Did you fix it?thanks
  • Hey brad,could you please check your betheme dashboard system status. Your hosting values are too low, this is the most likely cause.thanks
    in prebuilt Comment by Bryan November 2018
  • If the video is muted then it should playback as a video background.If you are using revolution slider, the it should work, please make sure that your source options are set correctly in the revolution slider slide options.Some browsers and mobile d…
  • Hey Aaron,please do this:1. Disable all plugins.2. Go to the theme folder @ your FTP /wp-content/themes/betheme and remove the betheme folder completly. 3. Install the newest version of the theme from themeforest.4. Clear browser cache.cheers
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hi,this looks like a JS issue. Please disable all plugins and leave only the bakey plugin active.thanks
  • Hello Brad,this will work only with "localhost" domain name. If you create local domain like "example.test" then the theme will not let you register another website. The only solution is to have one key for all of the localhost i…
  • HI,1. Please send us a link to this page and some screenshots explaining what is the issue exactly as it is unclear to us right now.2. Please edit your single portfolio item, then scroll down to page options and look for a template option. You shoul…
  • HI,please use this tool linked below to deregister it. If you will not be able to do that, please tell us what message are you receving.thanks
  • Hello,can you please disable all plugins and update the theme to the newest version?thanks
  • You should contact the support @ WPML When you bought the plugin, you also got access to WPML support. They will help you with a shortcode or some other method.We cannot assist you with this request. The WPML integration in the theme is thru the hea…
  • This was a Muffin Builder bug. We are fixing it now. Please update the theme in an hour or so.cheers
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