Comments

• Hi,I see that you are trying to use font awesome. Did you add font awesome to your project?BeTheme does not come with font-awesome included.thanks

  in Icons showing up as blank boxes Comment by Bryan November 2018
• Hey,first please disable all plugins and check again.Also please make sure your theme and plugins are updated.thanks

  in Shop page missing Comment by Bryan November 2018
• Hi,We will fix it in the next update, on friday. Sorry about that. thanks

  in Layout options for Sticky Menu not the same that theme options Comment by Bryan November 2018
• Hello, We see that you managed to fix it. Now we see check-marks.thanks

  in Bullet Point Comment by Bryan November 2018
• We checked and it is working fine. Maybe you could tell us what browser and OS are you using.thanks

  in Products images blurry Comment by Bryan November 2018
• Hi,sorry but we do not see any lines. Do you mean borders between menu items? You can set those in theme options>menu&action bar>menu All of the colors from the theme options are not working for you because you have selected the brown skin…

  in Plain Header Comment by Bryan November 2018
• Hey,this is because the slider is shrinking down so there is white space.We cannot do anything about that.In the revolution slider styles there is an option to set a different height slider for mobile devices. You should try that.thanks

  in White Space on Tablets and Cellphones Comment by Bryan November 2018
• Hi Luca,this is all your custom css, we disabled it and it works fine.thanks

  in Full width button color on hover Comment by Bryan October 2018
• @hehenkamp Envato requires the plugins to be attached via TGMPA which has only 2 options : recommended and required. We cannot do anything about it.

  in The BeTheme Header Builder plugin Comment by Bryan October 2018
• @hehenkamp Just disable the plugin.thanks

  in The BeTheme Header Builder plugin Comment by Bryan October 2018
• HI,please send us some more detailed information about the error. Some screenshots possibly.thanks

  in Theme installation Comment by Bryan October 2018
• Hi,it could be just cache, or the jetpack plugin. Try to disable all plugins and clear cache on all devices and server.thanks

  in Huge CSS bug on Ipad Comment by Bryan October 2018
• HI,Try to first disable all if your plugins. To upload fonts to wordpress, go to theme options>fonts>custom If wordpress does not want you uploading files like fonts, use a plugin called "disable real mime check"We do not support DIN…

  in How to manualy upload new font? Comment by Bryan October 2018
• This plugin is being used constantly by milions of users and simply does not need to be updated.Wordpress requires to regenerte the thumbnails each time. There is nothing we can do about it.thanks

  in Gallery Thumbnail Quality too low. Comment by Bryan October 2018
• HI,please make sure you have created a sidebar in theme options>sidebars and that you populated it with widgets. You will find it in appaerance>widgets.The sidebar cannot have special characters in the name as well.thanks

  in Need sidebar help please Comment by Bryan October 2018
• Hey,the only sollution would be not to use the 'column' item, but use the 'visual editor' item to have the wordpress functionality enabled.thanks

  in Enable Smileys Comment by Bryan October 2018
• Hi,it is there but it is black on black backgorund so you cannot see it.Go to theme options>colors>menu and change the menu button color.thanks

  in menu disappearing on smaller window Comment by Bryan October 2018
• Hey,this behaviour is normal, we do not have any other option for this. It will only close if you want to close it. thanks

  in Mobile menu problem Comment by Bryan October 2018
• Hi,this page should be populated only by the plugin, you should not build your custom shop page. You cannot disable them as they are loaded by the plugin.thanks

  in Content WP showing up twice Comment by Bryan October 2018
• Hi,do you mean that the background image is not scaling on mobile devices as you would want it to?thanks

  in Header image is not adjusting on mobile Comment by Bryan October 2018
• No, leave it on if you want to use our SEO. You should also enter the details in the theme options. Only those set on each page will get applied. It could be that our SEO is not advanced enough for your needs, you should then use a plugin like Yoast…

  in Help with homepage title not being spidered correctly Comment by Bryan October 2018
• So, do you want the wpml lang button on mobile to have different colors? Is that it?thanks

  in Few issues in regards to the website Comment by Bryan October 2018
• HI,sorry but the video provider (youtube) sets the rules here. You could read about youtube parameters:https://developers.google.com/youtube/player_parameters?hl=encheers

  in Delete youtube video info in revolution slider Comment by Bryan October 2018
• HI,we see, but masonry will not work with the same sized images. All of your images have the same ratio. You need to have vertical, horizontal and squared images for this to work.thanks

  in Masonry Flat | 4 columns don't work Comment by Bryan October 2018
• Hey,what about this: edit the post page and scroll down to the page options. There select the Slider you are using. Will that work?thanks

  in Subheader in pages and posts with slider revolution Comment by Bryan October 2018
• Could you try importing other content? Maybe the one you are trying to import is corrupted somehow? Thanks

  in After Update page wordpress redirect to posts Comment by Bryan October 2018
• You cannot do that, the child theme modifications are only applied to wordpress files like:functions.php, style.css, header.php, page.php etc. Files from the theme will not get included. You can, for example, copy and modify a function from 'theme-s…

  in Changes made in child theme not working Comment by Bryan October 2018
• Hi,there are no other rules that govern the size of the background image. You can only use the current size options and position.thanks

  in Header background picture size changing Comment by Bryan October 2018
• Please go to your FTP and remove the theme folder completly. Then install the newest version of BeTheme and try to import the pre-built website again.Before you import it, please activate only the necessary plugins, leave rest disabled.thanks

  in Misconfiguration of the new theme after update Comment by Bryan October 2018
• Hello,we are happy that you managed to fix it.thanks

  in Blurry Product Image Comment by Bryan October 2018
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