Bryan
Bryan
About
- Username
- Bryan
- Joined
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- Moderator
Comments
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Hey,we do not quite understand? What do you mean by overflow? The background property only has a background size setting, there is no overflow.thanks
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Hey,please try to download the missing image to your PC, remove it from your media and then upload it again.Remember to set it as the featured image in the slide again after you do this.thanks
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@Claritycc After further investigation we have deduced that the issue comes from some SEO plugin you have used. It messed up the whole page and the only sollution here would be to re-create it.Here is a screenshot of the plugin name and custom varia…
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Hi,this is one of your plugins, when we disabled them, everything works fine.cheers
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Hello,the option that was blocking the sorting was actually your hosting "wp engine" plugin.https://pasteboard.co/HGoZ1Z4q.pngcheers
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If you do not want us to change anything, make a subdomain and create a copy of the website.We have to change options and disable plugins to check if it is the reason.
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Hi,we are sorry for the delay. We checked and it does not work, just like you said. Please update the theme to the newest version, and let us know if it helped. If it does not help, please send us FTP access to your website using the same contact fo…
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We have updated the plugin and now there are no errors. There must have been corrupt plugin files.Please re-enable the needed plugins.thanks
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We just entered your website admin and updated the theme with no issues:http://prntscr.com/kyugh3cheers
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Hey, this is most likely related to the 'max_input-Vars' value which is currently @ 1000. Please change it to 5000. If you do not know how to do it, please contact your hosting provider.thanks
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@nforde We removed the WPBakery page builder plugin you have installed, there was something wrong with it. Please always install bundled plugins from betheme>install plugins and update them from there as well.Now it is working fine.
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We checked and it looks like your Wordpress does not generate thumbnails of any kind.You can see the catalogue in:- public_html/wp-content/uploads/2018/09 - https://pasteboard.co/HFwevVrw.png Even if we switch to the default wordpress theme, the sam…
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Hi,we got your message but we cannot help you until you register your betheme in the dashboard.Also please turn on the modsecurity so we can see the issue.thanks
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This is true, but if wordpress has problems with your hosting then it shows that there is something wrong with it. The theme will also not update and this just shows that the server is the issue here. I am not saying that wordpress is our product bu…
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Wordpress is not a plugin, what do you mean?We mean that the possibility to download updates for the theme, plugins is somehow disabled on your server. The fact that wordpress will not also update just shows that there is somwthing wrong with the ho…
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It does not matter which version of wordpress you are using. Wordpress is telliing you that it even cannot connect to their server to check for updates. Your hosting disabled the wordpress update option.There is nothing more than we can do, if your …
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We cannot check in the backend because you have removed the user or changed the password.If you mean this background image: http://prntscr.com/kyeyihYou can change it in the Muffin Builder, just edit the first section and switch the background image…
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Hello,our developer had a depper look and it looks like the connection to our server goes thru and there is nothing blocking the file download. It is like your server is blocking the incoming traffic. Even your wordpress is saying that there is some…
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We noticed that you are using a very old version of the theme. Please update it to the newest version. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your…
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The user you have created leads to an empty folder, please make sure that the FTP user has acccess to the root wordpress folder.
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Sorry but the access does not work, could you check it?https://pasteboard.co/HFm4Y4G.png
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What do you mean by "it was not possible to change the image as described."You couldnt change the featured image in the backend or did it just not appear in the frontend?The image not showing could be a result of browser or server cache.th…
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I managed to set the margin and padding to 0 using the design tab in the Visual Composer plugin but there was one bottom margin I could not get rid off. I wrote custom css to disable it for this row only.thanks
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It appears that your wordpress will not generate thumbnails at all. Please send us your FTP, the same way you have sent us wordpress access and remember to attach a link to this disscussion. Also go to your wordpress>updates, reinstall wordpress …
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We tried to whitelist your server, but it shows us that it is in the USA and everything is fine, there is nothing being blocked. We would need that FTP access to check it more.thanks
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You need to edit the column in the backend, I mean the WPBakery page builder.There somwhere you need to disable the top and bottom padding, or reduce it to 0.You can see that this is padding: http://prntscr.com/kxezwp
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Sorry but the problem is that when we hover over any image there is no popover.Could you tell us what browser you are using?thanks
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Hi,sorry but I do not understand, what has the favicon got to do with the scrolling on the page? Could you please explain?thanks
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Hello,yes but the images we provide are not for use if they are paid. If they are free, and most of them are, then you do not need to credit anybody. This is the list of all images in SnapShot: S N A P S H O T ——————————————————————————— Photodun…