Bryan
Bryan
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- Bryan
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If you both have the same problem please do this: Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. …
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Could you please explain what is wrong exactly with your website?We see everything correctly and the website is ending on the footer. We also see that you are using cache/optimization plugins. Please do not use those kinds of plugins when developing…
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Hey Samatha,When you click on the link we provided above you will see the plugin page. There is a video that explain the whole process. Please remember to deregister your license key before you start moving the website. When you finish the transfer,…
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Hey,unfortunately we do not support this plugin with our theme so we do not know how it would work but you can try using our popup shortcode to insert content or another shortcode inside.https://themes.muffingroup.com/be/theme/shortcodes/typography/…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,as you can see in the name of the image file, it will be a background for a section in the Muffin Builder. Edit your page and edit the section to remove/change the backgroud image.thanks
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You can only controll the size of the wrap that the button is inside.The buttons do not have a size option, the adjust to the amount of text inserted.There is only an option for each button to be stretched to full width ( filling the wrap width)than…
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HI,you can change the search field to look only for products in the shop.You will find it in theme options>header&subheader>extrashttp://prntscr.com/kmcadythanks
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Hi,what do you mean? Do you want to change the size of the container or the size of the background image on mobile devices?thanks
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Yes, as we answered you in the previous question about Revolution Slider. Ignore the notices, you only need to register the theme.thanks
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You do not have to, just use the license key to register the theme.The bundled plugins do not need to be registered at all. You can use them without registration. thanks
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Hi,this is not possible with any "custom post type" in wordpress. This applies to blog, portfolio, shop etc.You can only have different categorie and have it as a subpage.thanks
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Hey,yes, you are right. It is a very, very long page. Please try to disable all plugins and check again. Also delete your browser cache.thanks
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Hey,yes you cn import this pre-built website,http://prntscr.com/kmc0h5 You will find it with the other pre-built websites.thanks
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Hi, It will be available in the next update. Most likely on the next firday.cheers
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Dear Gabe,we cannot support every plugin that exists and help our users with compatibility issues. We wrote above which plugins we support and we cannot make exceptions. The support staff is not trained to modify the theme files and especially plugi…
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We checked and it looks like this is a hosting issue. Even when we enabled another theme, like "twentysixteen" the menus cannot be created.Please contact your hosting provider about this issue.thanks
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Hello,you have sent us access without any rights. Please make the account with admin rights.thanks
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We checked and it looks like this is not a theme issue at all. We switched to the "twentyseventeen" theme and the result was the same. This is a wordpress issue.thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi,if you are using a transparent header then all of the content will go under it. That is normal.If you want to create a "space" then go to theme options>header&subheader> subheader and add more padding to the subheader, especia…
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi,you need to paste the API key into theme options>global>adavanced and then you will be able to use the advanced map item in the Muffin Builder.If you want more advanced options for the map that are not possible with the item then you will h…
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Hey,the featured image is a background image, right? Background images in CSS are not responsive.thanks
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No, there is none. If you disable the lightbox option then you are not using the plugin for the popup. It is normal that it will not work then. If you want, you are free to use a third party plugin for popups but we do not support such changes.thanks
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Please activate another theme, like twentysixteen and check if it works then.thanks
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Hello,you will find the information here:https://themes.muffingroup.com/betheme/documentation/#retina-readythanks
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Hi,sorry but the size and the style of the accordion cannot be changed with theme options.The only color options are available in theme options>colors>shortcodes.thanks
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Hey,the colors can be changed in theme options>colors>content. There you will find colors for the 'image frame'Cheers
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If you want to make the text take up less space from the sides and you want to lower it down, then use the padding for the wrap or the column. Just add top and side padding.thanks