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Bryan

Bryan

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Bryan
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  • Hey,this is not really a theme issue. The boxes are not showing correctly because there are no dividers.Either make each row of the items in a separate wraporPlace dividers in between the items. See this screen: http://prntscr.com/khyssq I have alr…
  • Hey,sorry but since your installation is offline we cannot help. You would need to upload the website online and then send us login details via the contact form.thanks
  • Since this is happening to all 3 of your websites on 1 hosting we susspect that the PHPinfo file values do not matter. It looks like the hosting provider has set special limits to wordpress installations. We see these kinds of behaviours recently ve…
  • Hello,we disable all plugins and then updated the theme. You must have done something to the theme files or the the htaccess file. This could be also a plugin fault, we are not certain.Now it is working. Have fun.cheers
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • Hello,the only way to center a logo is to use the header layouts in theme options>header&subheader>headerWe can then make the search icon go left with custom css but you will not have the burger menu on desktop.thanks
  • HI,the mobile grid width can be set in theme options>responsive>generalthanks
  • HI,the testimonial slider has arrows by default, takr a look:https://themes.muffingroup.com/be/theme/shortcodes/loops/#testimonials-item thanks
  • HI,only with custom css, there is no option to choose those settings.thanks
  • Hi,please try using this custom css .style-simple .quick_fact .number-wrapper { color:#fff !important; font-weight: 700; } thanks
  • HI,sorry but we do not have such a heading style available. You would have to use an image to do this, there is no css.thanks
  • Hi,theme deletion will not deregister the theme. You have to dereigster it uing this tool:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestthanks
    in Desregister Comment by Bryan August 2018
  • Like Pablo said, please disable all plugins. It does not matter if the website is runnign or not.Simply disable them and then try to import/export the content. Please also check the theme options>global>advanced - database table prefixhttp://p…
  • Hi,just edit the home page and scroll down to the page options. There you will find a dropdown menu for selecting the slider.thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hi,sorry but this would require custom JS and we do not support such changes or custom code.thanks
  • You will have to deregister all of your license keys, and then register them again. You most likey moved the theme wihtout deregistering it and the system does not allow you to register.Use the tool to manage your licenses:https://forum.muffingroup.…
  • Sorry but it looks like you cannot use this item in the accordion. When we make sure the accordion item works fine, we cannot assure you that insering other items in it will do the same. It is a coding issue that cannot be overcome.thanks
  • If this is the case then all you need to do is to contact your hosting provider. We cannot help you with the hosting settings from here.thanks
  • Hi,this is a very common issue here. Please contact your hosting provider and ask him about this connection timeout cURL error. He and only he can help you.thanks
  • Hey,simply use this tool if you removed the files without deregistering.https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestthanks
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • HI,there is no possibility to do that. You can either have the social icons or the menu.You can always place the menu in the footer widget areas.thanks
    in Footer menu Comment by Bryan August 2018
  • Hi,please send us a link to the page. We will see what is wrong.Have you checked in the plugin option? CF7 needs a e-mail to be setup in the options.thanks
  • Hi,sorry but you cannot do that, it is too complicated and would require custom code.You can only use the button item to make a file download after click.thanks
  • You can also try the "layouts" option from the wordpress menu. You can change a couple of things there and apply it to an individual page.thanks http://prntscr.com/khc7xq
  • Hey,we checked and you are using a plugin for the mega-menu. We do not support this plugin and we do not know why it ti not working.Please use our mega-menu.thanks
  • Hey,we took a look and we enabled the parent theme. It still did not help. Please try to update the theme to the newest version, we did not do that because we were worried you changed some theme files.thanks
  • HI,the access you have sent us does not allow us to use the betheme panel.Please create and re-send the login details with a proper admin rights account.thanks
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