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Bryan

Bryan

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Bryan
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  • Sorry but it does not work like that. If you are a developer then please install all of your dev websites under subdomains, then you will be able to register them under the same license key. Otherwise you are breaking the license terms&condition…
    in Scroll bug Comment by Bryan July 2018
  • Hey,we have logged in to your wordpress account but we cannot help you because your BeTheme installation is not registered. Please first register it with your license key and then lets us know.thanks
    in Scroll bug Comment by Bryan July 2018
  • We were able to log in but after we do it, we get redirected to the main page and cannot access the wp-admin dashboard. We need admin rights to check everything.thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • It's quite simple. Instead of making 1/1 wrap, make two 1/2 wraps. In the left wrap place the images and in the right one paste the text columns.cheers
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Both are same. Please disable the maintenance mode so we can see itthanks
  • HI,sorry but this is not possible. You would have to inport the whole page only.For that you would have to install 2 Betheme websites. One could be on a subdomain and you can register it with the same license key. That would be your "donor webs…
  • Hi,please edit the slider and make sure that the ALIAS you set does not contain spaces.Also check if it is available in the list when you edit the page and scroll down to page options. thanks
  • Hi,please edit the slider and make sure that the ALIAS you set does not contain spaces.Also check if it is available in the list when you edit the page and scroll down to page options. thanks
  • Hi, the autoplay function is disabled on most of the modern browsers these days. You can only autoplay videos without sound. This is blocked by the browser and we cannot help you with this issue. More information about the recent changes here: https…
  • Hello,if you just want to install a couple of pre-built websites to show your clients then it will be not a problem with just one license.You will have to do this on subdomains or subfolders. Just install the theme on the main domain and register it…
  • Hey,go to theme options>colors>content and change the colors for the links or buttons. You have currenty set black for both background and color.thanks
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • Sorry but this will be not possible. The logo is in another container and cannot be moved up into the action bar container.cheers
  • If you have set everything corectly then it should work fine. Maybe one of the plugins is causing this to happen. Try to disable all of them, and then check if the section hides on mobile. Ofcourse leave only the VC plugin active.thanks
  • This is indeed not correct. Can you try making a new page with just one counter item added and then switch it  to horizontal mode? Send us a link to that page.thanks
    in Counter Comment by Bryan July 2018
  • Hey,those are not the social media icons. This is the sharebox. You can disable it in theme options blog,portfolio&shop > blog.cheers
  • Hi,it looks like there is a problem with creating directories(folders) on your server. It could be related to certain permission options. You should contact your hosting provider and check if the plugins folder is available for read/write.thanks
  • Hi, this is the excerpt, please edit the field. TO do this, edit the page and find the excerpt field on the bottom of the page, if you do not see it, you will need to enable this in the screen options (top right corner of the page edit) thanks
  • Hey,if your header is transparent on mobile then please go to theme options>responsive>header and check if the header transparency is not checked.thanks
  • Please go to the themeforest page lin we provided and fill out the contact form. Inside that form please include the wordpress login data and paste a link to this forum disscussion.thanks
  • Hi, There are many types of featured images in the theme, here are instructions for changing them: 1. To change the size of the images used in portfolio/blog/shop, please navigate to theme options>blog,portfolio&shop>featured image. 2. To …
  • Hi, From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. We are not…
  • You are probably updating from the wordpress>plugins panel which will not work.You have to go to Betheme>install plugins and update the bundled plugins only from there.cheers
  • Hi,sorry but we cannot controll how the plugin works. You should find an answet at the plugin author or in their documentation. Here is a link:https://layerslider.kreaturamedia.com/documentation/thanks
  • Hi,where is this from, is this the Revolution Slider text layer?thanks
    in box text Comment by Bryan July 2018
  • Hey,when we enter your website we get a 503 error. Could you check that?thanks
  • Hey, I have checked your CSS and it shold not generate any problems. The option with transparency will not work with this set-up.cheers
  • Hey,sorry but this will be not possible.thanks
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