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Bryan

Bryan

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Bryan
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Moderator

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  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
    in WP JOB MANAGER Comment by Bryan May 2018
  • Hi, the header and subheader images are set separately and are not related to the featured images. You cannot place the featured image in any of those places. thanks
  • Hi, please make sure that you download the newest version of betheme from your themeforest account because the new version weights only 6mb, not 30mb. Then unzip the package and install only the betheme.zip theme file. thanks
  • Hi Angleo, the WPML string translation tool is the only way to change the existing texts in the theme. If you changed it one time then why cannot you change it once more? Do I understand you correctly? thanks
  • Hello, we do not store any cookie information so you do not have to worry. thanks
    in How to delete Comment by Bryan May 2018
  • HI, okay but you cannot have a svg image animate on its own, you have to also add custom css and/or JS. Where did you paste it? thanks
  • Oh okay, sorry. This color can be changed in theme options>colors>forms under the placeholder color. Change it for the normal and active state. thanks
    in search options Comment by Bryan May 2018
  • HI, this was inserted using custom css, you will find that border in theme options>custom css&js>css cheers
  • Hi, the plugins bundled with the theme are free and you do not need to register the plugin to use the sliders that come with the pre-built websites. Do you have a slider imported in the plugin options? If yes, please edit the page and scroll down to…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Go to the betheme dashboard and click the deregister button or use the tool if you have removed the theme files: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
    in Update to 20.9 Comment by Bryan May 2018
  • The theme is loading whaever font you choose in the theme options>fonts. The slider is loading fonts independently from the theme. thanks
  • HI, this is the content padding, you can remove it in the page options. Edit the page and scroll down until you see the option. thanks
    in White space Comment by Bryan May 2018
  • HI, please make sure you did not chosen the option "catalogue mode" in theme options>blog,portfolio&shop>shop thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Sorry but we do not have any options for this. The only hover on image effect can be chosen from theme options>global>general and you would have to use the overlay without icons effect. The only grayscale effect we have is on the gallery item…
  • Hi, please first disable all plugins and custom code, then check if the builder works. thanks
  • Hello, we cannot log in, we get this message: http://prntscr.com/jjkwop cheers
  • It is because you are pasting this in visual mode, paste it in the text mode.
  • Hi, you will need to update to the newest version of the theme, then you will have that option. It will be best to move the theme to the new domain and then update it and register it. You will find the tutorial on how to update old themes here thanks
  • Hi, this message means that you have used the license key too many times and it is blocked. To fix this, contact us using the form and explain your issue there. thanks
  • Only using the muffin builder, the column shortcodes are mostly used to create order in places like woocommerce description or contact forms. thanks
  • HI, you can create this kind of layout but the background for the left and right wrap will not span across the full height of the scren, it would look something like this: http://prntscr.com/jjj4e8 And it will go under each other on mobile. thanks
  • Hey Jorge, sorry but this is not a theme issue, it is related to the server enviroment. If you google the Request Entity Too Large , you get many tutorials. One of theme is here cheers
  • Hi, what problem with the Revolution Slider do you actually have? Do you have any erorrs? Please explain. thanks
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
  • HI, what do you mean exactly by "empty" bar? The menu system is the default wordpress one and it is not theme related. Just go to appaerance>menus and assign your menu structure. thanks
  • This is because you pasted just the code, not the full scripts with <script> tags. cheers
  • Hello, this tool we provide will help you to manage your license keys. http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest thanks
    in License Comment by Bryan May 2018
  • We only have to option to find only products in the search fields. You can check that in theme options>header&subheader>extras We do not have any other options for searching the products, it is the default wordpress search options and you…
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