Avatar

Bryan

Bryan

About

Username
Bryan
Joined
Visits
2,506
Last Active
Roles
Moderator

Comments

  • Hello, we sugest taking a look into this link: https://www.themepunch.com/faq/video-not-showing-up-on-mobile/ thanks
  • Your memory_limit and max_input_vars values are very low. Please contact your hosting provider and increase those numbers. max-input-vars to 5000 memory-limit to 256mb (if you have a lot of plugins) thanks
  • Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
    in LICENSE Comment by Bryan March 2018
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
  • You should do this the other way. 1. Make a section and edit it, then set the style to highlight right and set a background image for the section. You will have a section with 1/2 image and 1/2 color. The color can be changed in theme options>co…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Empty space Comment by Bryan March 2018
  • Hi, please add the links with htttp://... thanks
  • It is because the header style is empty, go to theme options>header and choose the simple header style. If you want the header to be transparent you can change it in theme options>global>general thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • We see that you managed to change it. cheers.
  • Hi, sorry but this is not possible to do in the subheader. You can use hooks, in theme options>global>hooks thanks
  • Please disable all plugins, it looks like one of them is messing things up. thanks
  • HI, only with custom css, this is a standard woocommerce option. thanks
  • This is what we see: http://prntscr.com/iovjh2 So this is probably a cache issue.
  • Hi, sorry but these options are not changeable in the woocommerce plugin and we do not have options for it. You would have to contact the plugin author. thanks
  • Hi, this is because we do not have a xing circled icon, only the normal one. thanks
  • It could be server cache, please make sure you have removed the theme completly and that the cache is disabled. thanks
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • Hi, you will find the file in betheme>functions>theme-shortcodes.php thanks
  • Please send a screenshot or paste exactly what you inserted into the field. thanks
  • Hi, we only have the options to translate in theme options>translate. thanks
  • Hi, you can change the scroll plugin in theme options>addons&plugins>addons. thanks
    in Page layout Comment by Bryan March 2018
  • Hi, you do not need to set a full-width section style in order to have a background image full width. Disable it and the text will follow the content grid. thanks
  • Like we said, it is a cache issue. http://prntscr.com/iouztr Please disable all plugins and remove browser cache. thanks
  • Hi, you have to remove the parent theme folder only, not the child theme. In versions 20.0 > you do not need to remove and upload the theme to update it. The updates are available in wordpress directly. thanks
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
    in Js code Comment by Bryan March 2018
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • We see that the bottom stripe was created with a section, that is fine however the stripe above the slider will be only possible in revolution slider. You have to edit the slider and add a shape layer to the top of your picture.
  • Your version of the theme is 17.7 and to update it you need to remove the theme folder completly and download the newest version of the theme from your themeforest account. When you update you will no longer need to go thru this procedure because th…
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.