Bryan
Bryan
About
- Username
- Bryan
- Joined
- Visits
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- Last Active
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- Moderator
Comments
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HI, this is content padding You can disable it locally in page options( edit the page) or globally in theme options>global>advanced thanks
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When we removed the custom css you entered everything went back to normal. Please check the changes you made in css. thanks
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Hi, we checked and they animate. This may be caused by the slider loading on the page. First it does not take up any space and the leafs are in the viewport so they animate. We suggest changing the slider height so it does not start with height=0 th…
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Hi, please provide is with a phpinfo file link. If you cannot create it then please contact your hosting provider. thanks
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I can pass this info to the dev team but we cannot promise anything. There are a lot of those "things to do" and we cannot include every option because the theme would be not usable for users with poor hosting. cheers
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We really do not know, it is up to the user how his server is configurated. We can only say that our pre-built pages get high scores and work fast. Also the backend works quite well. We have to remember that this is wordpress and it is quite slugish…
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Hi, please send a link to this page. thanks
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Hi, yes you can with layouts which let you completly change a page look, including the header style and colors, menu, logo etc. http://prntscr.com/h1eola thanks thanks
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Hi, please send us a link to this page. thanks
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Hi, please disable all plugins and install only the RS plugin. Then check again. Also make sure that your theme and wordpress are updated to the newest version. thanks
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@ganeshguires Please give us more information. thanks
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Please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
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The language switcher is active: http://prntscr.com/ilbq3c We do not understand what do you mean withe the widgets and images. Please use screenshots to explain what do you want to achieve. thanks
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Please disable all plugins and purge the browser cache again. You have to clear the cache on each device you check. thanks
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Hi, please send us a link to this page so we know exactly which headers do you mean. thanks
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So please go to appaerace>menus and change the link, because now it is a custom link that you made with a #ID to scroll. thanks
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HI, sorry but we cannot see those pages unless we are not logged in Please make it possible. thanks
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Please disable the maintenance mode so we can see it. thanks
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Hi, you get lifetime updates so keep calm and update betheme :) thanks
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You can try this custom css .action_button { border-radius:30px !important; }
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Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your serve…
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Hi, this is probably because your license key is registered on a different domain. Please use this tool and check if your key is properly activated on one domain only. http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-…
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We checked and this license key is registered to your username, but it is not used on any domain. Please go to the betheme>dashboard and register this license key for your current domain. If you have a key that is registered already on this domai…
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Sorry but this is your server issue and it is not theme related, the support does not include setting up your hosting enviroment. Your server is very limited and we doubt that they will change it. It is probably cheap and you will have to buy a bett…
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Hi, sorry but the login and password does not work, can you please check again and resend the same email, with link to forum, link, login? thanks
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Hi, please provide is with a phpinfo file link. If you cannot create it then please contact your hosting provider. thanks
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Yes, do not optimize JS. cheers
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Hi, if your version of the theme is older than 20.0 then you will need to remove it from the theme folder and upload a new version via FTP. It is best to first remove the theme, update to the newest version and disable all plugins besides RS. After…
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It really can be a lot of things. The license is not the case in any way, but you should deregister the website before you move. It is mostly caused by plugins, server cache or errors when moving the file. All we can say is that you need to use the …
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Hi, from what you show on the screenshot the + icon appears on mobile so please explain what the issue is exactly. There is no option to add a + icon on desktop, you can only add a tringle down icon in theme options>menu&action bar>menu th…