Bryan
Bryan
About
- Username
- Bryan
- Joined
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- Moderator
Comments
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We have added custom css to your theme and made it work.
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Hi, please first disable all other plugins and see if it makes a difference. thanks
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HI, Please take a look at this: https://developers.google.com/youtube/player_parameters?hl=en thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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You must go to your FTP and remove the favicon at the root, like it says in the message. And the .ico file have wrong size, pleas reupload them. I am just reading the message you posted, adding nothing new.
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Hi, please give us the password. thanks
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Please look here: http://prntscr.com/hpz0m7
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Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
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Hi, go to theme options>translate thanks
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Hi, use this plugin: https://wordpress.org/plugins/disable-real-mime-check/ you will be able to upload files like .ttf or .svg After you are done uploading please disable and remove the plugin. thanks
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Hi, This error "The package could not be installed. The package contains no files." means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not poss…
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HI, you simply create a new slider in the RS plugin and enter a shortcode into the content to display it. You can also use our section in the muffin builder to insert a video background. thanks
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Hi, sorry but this is not possbile. You can use full width sections to stretch the content and insert shop item but this will not work with pages that are generated automatically. thanks
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Okay, but now the link to the page does not work, can you send a link to this page?
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Sorry but the text is RTL and the location of the image has nothing to do with rtl.
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HI, please contact your hosting provider and make sure that you have installed the CURL librabry in your current php version. thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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@sbwnm Hey, wordpress blocks some types of files. Use this plugin: https://wordpress.org/plugins/disable-real-mime-check/ after you use it, please disable and remove it. thanks
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This is not on our main priority list to change this, there are more concerning issues. When it will be ready then we will release it. thanks
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Hi, All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach your license key in the message. thanks
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This is because your have somehow managed to enter a value that is not supported in the theme options>resonsive>header under 'initial value'
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We checked and everything is working fine, after entering a random page that does not exist on your server we got this: http://prntscr.com/hq0oy3This is your custom 404 page. Try removing cache, it may be holding the default 404.
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Hi, please send a link to this page. thanks
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Hi, [button title="" link="" target="_blank" align="" icon="" icon_position="" color="" font_color="" size="2" full_width="" class="" down…
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You showed me that you have enabled content padding in theme option but can you edit the main shop page and check if in the page option it is enabled as well? Screen: http://prntscr.com/hpmw78 If this does not help please send us WordPress dashboar…
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Please deregister it on the dev server and register it on the target domain. thanks
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Hi, please check your betheme dashboard and see if the zip archive is enabled on your server, http://prntscr.com/hpzm6n also send a screenshot of the error you are getting. thanks
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Hi, what do you mean, is the whole page not translated or some words only? Please send a link. thanks
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Wrap it in a span and add style, like this: <span style="color:red;">Your word</span>
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…