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• please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. F…

  in Custom ID disappearing. Comment by Bryan July 2017
• Hi, you can always switch to a child theme, the only thing that will change are the widgets in the sidebars. You will have to add them again. If you are not a technical wizz and you will probably not edit the theme file why would you bother to use t…

  in Can I change from a Parent theme to a Child one? Comment by Bryan July 2017
• Hi, Sorry, but we did not test this script/plugin with the theme. Our policy clearly states that we do not support third party plugins or custom code so unfortunately we cannot be of any help to you. thanks

  in sidebar widget view Comment by Bryan July 2017
• Hi, You can set the minimail break point for the hamburger menu in theme options>responsive>header, under initial width but it will be 767px minimum, so it depends on the tablets resolution. You can set the mobile menu layout in theme options&…

  in Menu on tablet Comment by Bryan July 2017
• Hi, Sorry but we cannot help with this, we do not support these kind of changes. thanks

  in Ordering Woocommerce fields in checkout page Comment by Bryan July 2017
• Hi, this is probably caused by some plugin that you have installed, the best way would be to go to your FTP acoount and remove the plugins manually, you can always add them later. Then see if you can login. thanks

  in Fatal Error: require_once(): Failed opening required ...js_composer/include/params/load.php on line Comment by Bryan July 2017
• HI, please update the theme to the newest version. thanks

  in Layer Slider Responsive Comment by Bryan July 2017
• Update is every friday, you can see the updates and the changelog on the theme website on envato or in the dashboard.

  in Update Visual Composer Comment by Bryan July 2017
• HI, the page has a slider on mobile, see: http://prntscr.com/furoqp thanks

  in Slider not working on Mobile Comment by Bryan July 2017
• Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact with your web developer. Item Policy clearly says: Item support does n…

  in Disable google fonts/maps/Analytics and etc Comment by Bryan July 2017
• Hi, no sorry, this is not possible, navigation will always go to the next date. thanks

  in Post Navigation for one category? Comment by Bryan July 2017
• Hi, Just please update the theme to the newest version (20.3) and you will find all of the plugin in the wordpress dashboard>betheme>install plugins thanks

  in Plugins can't be found Comment by Bryan July 2017
• Hi, Try this custom css .single-post #Content { background:white !important; }

  in how can i change background colour in post blog Comment by Bryan July 2017
• Hi, you can set the size of the logo in theme options>global>logo, controll the height thanks

  in Logo Size Comment by Bryan July 2017
• You are using this css not correctly, opcaity will change the opacity of all items in the container, you need to use background:rgba(0,0,0,.5); See more here: https://www.w3schools.com/css/css3_colors.asp

  in Layer Comment by Bryan July 2017
• HI, Sorry but we do not support polylang, we only support WMPL. thanks

  in Content defined in Muffin builder is not translated by polylang Comment by Bryan July 2017
• Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. P.S. Anticipating your question, yes, those errors are not associated with theme and were made by you or one of your…

  in slider disappeared Comment by Bryan July 2017
• Hi, Please try this custom css #Top_bar .menu li ul li a { font-size: 13px !important; } thanks

  in sub item menu size e font impostation Comment by Bryan July 2017
• Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that li…

  in Can't import demo attachments Comment by Bryan July 2017
• Please send this request by mail, we are starting to give custom css only via mail. You can send it privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks

  in Footer Comment by Bryan July 2017
• Hi, We have no idea what do you mean, please explain. thanks

  in accessibility Comment by Bryan July 2017
• Your main problem is that your website does not have a sticky header, you just have a fixed header. Please go to theme options>header&subheader>header and change the style to classic, then enable sticky header.

  in TRANSPARENT MENU Comment by Bryan July 2017
• Hi, Sorry but I do not know what do you mean. THe page does not scroll right. thanks

  in Blank Space in right side Comment by Bryan July 2017
• It works fine on every browser, maybe delete safari browser cache? Here is a screen from safari: https://prnt.sc/fud04e

  in Responsive dont work in Safari Comment by Bryan July 2017
• What about the single post? Do you want the date there?

  in Date label for blog posts not showing up Comment by Bryan July 2017
• Hi, Please make a backup first, then go to your FTP account and delete the whole theme folder, then install the newest version of betheme There are also some errors in your console, that is worth checking as well. thanks

  in Update caused product images to stretch across screen Comment by Bryan July 2017
• No sorry, you cnnot do that.

  in How to create secondary menu in the right top section where Action Bar is? Comment by Bryan July 2017
• Please continue the conversation on the mail, not here.

  in White Space in Header instead of Post Image Comment by Bryan July 2017
• Hi, This is what you need to do: 1. Go to menus and create a new menu -http://prnt.sc/f2v9he 2. Name the menu and add a custom link with the ID anchor you will use later(do not use spaces). Add to menu -http://prnt.sc/f2v9th 3. When the menu item i…

  in Menu and linking Comment by Bryan July 2017
• Try using this .Latest_news ul li .photo, .style-simple .opening_hours .opening_hours_wrapper li label, .style-simple .timeline_items li:hover h3, .style-simple .timeline_items li:nth-child(2n):hover h3, .style-simple .timeline_items li:hover .desc,…

  in Remove thin blue line from the image on blog news item Comment by Bryan July 2017
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