Bryan
Bryan
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- Username
- Bryan
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Comments
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Hey, from our point of view, it looks like it is just getting a time out.Can the siteground hosting send you a server log and see what happens while you try to download the plugin? Their answer is basically saying "we do not know therefore we …
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@birddirty Hello,this could be caused either by other plugins, you should disable them. Also, check your PHP version and make sure it is up to date, like WordPress and BeTheme as well.Modifing the database manually could have lead to errors. The dat…
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Hey,we checked in our database and this domain is not registered. There must be something wrong within the registration process. Please send us your wordpress login and password. We will log in, and check ourselves. We cannot deregister it manually …
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey,you can create single posts using only the Muffin Builder.Just scroll down when you edi the single post and choose the Template Builder option.This way the page will only show what is inside the Muffin Builder.You can then add side padding to th…
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Hello,the heading is the same for all headings in the theme. We could help you out with simple CSS to change the heading size only for the blog roll.thanks
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@beonweb2016 Sorry but this is not possible. Portfolio is a WordPress custom post type and it can have only one main page. You can create two pages and insert a portfolio item inside to display a specific category but the main portfolio page should …
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We do not know how a particual hosting is managing their staging. You would have to ask Siteground about that.If the license manager sees that you are registering the same license key under a subdomain and the main domain has the same key, then it w…
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Hey,there are some changes that have been made to the theme, and the child theme as well.We would suggest you switch to the parent theme first, disable all plugins and update, then clear your browser cache, since a lot of files have been modified.If…
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Hey,it will be either a menu item, thus you can remove it from appearance>menus or it is an action button. Action button can be edited from theme options>header&subheader>extrasthanks
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What do you mean by "floating".If you want a sticky menu for the widget then it is not possible.thanks
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Hello,can you please explain in more detail? What do you mean by "relevant page" ?You cann register from the BeTheme dashboard?Send some screenshots if possible.thanks
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There is no direct option to disable it. You can hide it with this CSS #Intro h1.intro-title {opacity:0;} thanks
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hey,sorry Pablo must have misunderstood you. You do not have a social icon menu in the footer because you have replaced it with your own custom menu.If you go to wordpress admin > appearance > menus > manage location (tab) you will see that…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hey,which plugin for translation are you using?We support only WPML. If you use WPML, you can download a plugin from their website called "string translation' there you will be able to translate all texts in the themethanks
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Hello,it is no supposed to work that way because the parent of the dropdown menu can be a normal page link. The theme offers only to click on the "+" icon and this is not a malfunction. If we would make it that the whole link is clickable,…
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Hello,it really does, which is very weird.First, please disable all of your plugins and check again.This must be some kind of a plugin, or cache.thanks
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Hey, Please send us your new license key and the domain name privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey,they must be joking with an asnwer like that. Did you mention about the plugin not working on any theme? Also, did you mention that one of their users also had this problem?? They only want users to buy the plugin, regardless that the bundled on…
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Hey,I have looked everywhere. This is only a plugin issue because it does not work on any theme.We have never seen this issue, as well as the plugin author.I have found one record on the RS plugin comments page:https://codecanyon.net/item/slider-rev…
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Hey,when we disabled your plugins, the ../widgets.js dissapeared.I think this has to do with the cache/optimization plugins your using.thanks
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Hey,we have checked but it looks that this is only a plugin issue in your database. We activated other themes and this issue still persists. You also had two Slider Revolution plugins installed. This is most likely a database malfunction, this is th…
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Hey,sorry but the password you have sent to us does not work, please check that.thanks
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Hello,I have entered your website and edited the home page, the slider dropdown works fine:http://prntscr.com/okqjl3Did you manage to fix the issue in the meantime?thanks
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Hello,do you mean this option: http://prntscr.com/okqkjh ??You should paste the vimeo ID, not the URL.thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,the error comes from wp-admin folder which is the WordPress. I would try to re-install Wordpress first.Please go to wordpress dashboard>updates and click the re-install button,http://prntscr.com/okqntzthanks
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Hello,please make sure you disabled the built in SEO options first.You will find this in theme options>SEOthanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…