Bryan
Bryan
About
- Username
- Bryan
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- Moderator
Comments
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Hello,this issue is caused when the user updates the theme while the optimization plugins are active.Please disable all plugins and clear your browser cache.Do not use optimization plugins to minify the JS files of the theme.thanks
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Hey,the header image for categories is taken from the main blog page only.thanks
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Hey, it is in the slider revolution, it is just linked to youtube: https ://www.youtube.com/watch?v=z0jjTU-H43MYou should find it in the slide 'actions' tabthanks
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Hey,you can change it with this css .trailer_box .desc h2 { color: #fff !important; } cheers
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Hello,you need to install and activate the plugins before you download the pre-built website. Otherwise this will happen.thanks
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@sssgnn70 Sorry but there is no fuction to do this in wordpress or in the theme itself.Even if there was a button for that, you would also have to write login, which I think is not possible right now anyway.thanks
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Sorry but you cannot add images to your mega menu, you can only add backgrounds.The menu item is hidden/not showing good because you have too may menu items and they do not fit. Please go thru this instruction while creating a mega menu:https://them…
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Hey,sorry but for now this is not possible to do in the theme. What I understood is that you would like to have the main portfolio page menu item active while you are on a single portfolio page?thanks
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Hello,did you check if the font you are using does support those characters? Which subset are you using and which font?thanks
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Hey,wordpress does this by default, we do not controll it. Please also check, if in wordpress>settings>general the siteURL and wordpressURL are set up correctly.thanks
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Hey,you can inlude this link in theme options>global>hooks to display it on all pages.If you want to use this as a replacement, you would have to write custom css to override the basic settings of the fonts.thanks
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Hello Sarah,please do not use the preview button as it is not compatible with the Muffin Builder.Could you please first disable all plugins and check again?Also make sure that wordpress/betheme us updated and that your hosting is PHP 7.0 or higher.t…
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Hey,what do you mean exactly? You can add h1 tags anywhere there is a text area in the theme.thanks
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Hello,the only option to do this, is to use the 'action button'You will the option to turn it on in theme options>header&subheader>extrasthanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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It loads very fast here. So we do not understand what is the issue.There is a black screen at start, ofcourse, but it is only for 1 second. THen the slider loads and this behaviour is normal in Revolution Slider. If you are having issues when logged…
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Yes, we had to re-do this, and place some restrictions because Envato policy changed. Other HTML markup is not possible.Is there anything I could help you with?thanks
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We can give you custom CSS, but first we have to see the website to write the actual code.There is no universal code because there are almost 1000 options in the theme.We also do not have to write custom CSS because of our item support policy. Polic…
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Hello,we are still developing the header builder plugin and we thank for your input. We cannot change that right now, we would have to make an option because some users think that it should pop up instantly, without a transition.We also do not have …
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Oh, ok :)This is set by this color: http://prntscr.com/nyrwkbIf this color does not work then please check, if in theme options>colors>general you did not select a one-color skin. The field should say 'custom skin' , see: http://prntscr.com/ny…
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Hey,please make sure you are running the latest version of BeTheme. We fixed this issue some time ago.thanks
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Ok, so please send us access to the healthylab website so we can check what is wrong.Please us the same method of sending login details as you did earlier. We will check it out. We cannot know what is wrong by looking at screenshots.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey,first of all, please disable all of your plugins, they can be memory consuming if there is a lot of them active.The theme itself requires very little memory. This is your hosting issue and you should resolve it with your hosting provider.thanks