Bryan
Bryan
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- Username
- Bryan
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Comments
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Hello,please use this tool to deregister it manually:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestOfcourse the theme itself has to be first removed from the FTP, otherwise if …
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Hey,can you please disable all plugins and then try again to update the page?thanks
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Hey,the screenshot only shows plugins, I mean the version of the installed theme.thanks
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We checked and we see that you have already deregistered and registered it today. So everything is fine on our end.Please check in wordpress>settings>general if you have correctly filled the URL fields.Are they the same as the main domain name…
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Sorry but the clients slider does not have such an option present.Why would you need CSS files? Just overwrite the custom css in theme options>custom CSS&JS>CSScheers.
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Any option to do what exactly? Please be more specific.thanks
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Hey,please do this:1. Disable all plugins2. Update the theme and wordpress3. Make sure you are using PHP 7.0 or greater.cheers
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Sorry we cannot do that. Support is only for registered users and we cannot log in to your wordpress if we do not first get an email from that form. This is the policy.Please contact envato and get back your account.thanks
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Here it is: http://prntscr.com/nxgj9echeers
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Hello,please read this:https://forum.muffingroup.com/betheme/discussion/33972/yoast-seo-and-muffin-builder-builder-seo#latestcheers
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Hello,you have downloaded a full package file, not a theme file.Unzip it first on your PC and then install the betheme.zip file as the main theme.thanks
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Hello,sorry there is no option in the theme to make anything sticky besides the header.thanks
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Hey,we think that it might be an issue with the existing woocommerce files in the theme package. Can you please remove the theme completly from your themes folder via FTP and install the newest version of BeTheme again? Plase make a backup file, ju…
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Hello,most of the colors within the woocommerce plugin is taken from theme options>colorsYou would have to specify which elemnts do you mean. Please send a link and some screenshots.thanks
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@Asanwa88The ziparchive is a library on your hosting which enables the optiion to download and unzip panckages on the go. This is a must in wordpress so make sure you have it enabled.If they told you that they changed it, please check in tools>si…
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Hey,we see that you are using a localhost installation.Make sure you disable all plugins while installing the slider and check if your PHP version is set to 7.0 or higher.thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please say which pages cause the issue. Notice…
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The wraps with the background image dissapear because they have no height on mobile.We suggest you insert a 'divider' item into the wrap with the background, and set the height of the divider item to about 300-400px. You can also just add padding to…
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This is called the 'excerpt field'. If you want your own custom text there, edit the single post and insert the text into the field. See screen: http://prntscr.com/nxdbxicheers
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Hello,you BeTheme version is very outdated. You should update to the newest version. Also make sure your PHP version is 7.0 or greater. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general T…
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All of the settings are fine. I am trying to understand why the slider is barely loading on your end. Here, the slider loads very fast and there is no issue. Maybe its your internet connection?The slider takes about 1second to initiate.cheers
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Hello,which slider do you mean? Are we talking about the Muffin Builder content and the slider item or the Slider Revolution plugin? Can you please check your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpres…
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@Master-Sezer We are sorry you feel that way but there is no scam present in BeTheme. We do not understand what is your issue exactly, you said your issue is solved.thanks
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Hello,the hover animation on the images can be set in theme options>global>general under the image frame hover style options.cheers
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Do you mean the next/prev button for switching the slides?Only with custom css, you would have to display:none; those elements. We can help you with such easy css changes, just send us a link to this page and point us to the element. You want to mak…
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Hello,yes you can. Go to theme options>responsive>header and choose the 'minimalist' option for the mobile header.cheers
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Hello,please first disable all of your plugins and check again. Also make sure you are:1. Using the latest version of WordPress and BeTheme2. Your PHP version on the server is 7.0 or greater.thanks
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Hi, All bundled plugins are included with extended licenses and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules. More information about the bundled plugin…