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Bryan

Bryan

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Bryan
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  • Hey,this should not happen.Please make sure you are logged in to the admin accound and have permissions.Also, disable all plugins and try again.thanks
  • Hey,sorry but we do not support font awesome. We only can recommend our icon set.The font awesome icon set may cause issues due to name of the icons beeing repeated.Maybe some other plugins are causing this? Try to disable plugins first. thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hey,all the theme files are in domain/wp-content/themes/bethemecheers
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hello,make sure you disable the theme SEO options in theme options>SEO if you want to use an external plugin, like YOAST SEO.thanks
  • Hello,please send us a link to your website or re-upload the screenshot. You can use snagg.gy or pasteboard.co to upload screenshots.thanks
    in Center Menu Comment by Bryan June 2019
  • Hello, 1.Did you configure woocommerce properly? You should have the cart, checkout etc. pages created and assigned in the plugin options. Also make sure that the main shop page is selected in the woocommerce options. There are plenty of online tuto…
  • I have edited the css above, you can use it now to hide it.thanks
  • Hello,are you new to wordpress and themes in general? From what I understand you do not know how to get started.1. Please go to your dahsboard and register your license key. Screen: http://prntscr.com/nw8yj72. Then go to betheme>pre-built website…
    in Need Help Comment by Bryan June 2019
  • Basically you want to disable allmost everything so it is best to use the template 'blank'http://prntscr.com/nw8xtp You can add the logo using the Muffin Builder.cheers
    in header etc Comment by Bryan June 2019
  • Can you please try one more time on monday? We have switched to the 443 port so the updates should go thru. Please fist update the theme after the monday release.cheers
  • Hey,you can register the license key on unlimited subdomains. Remember to register the main domain first.If you have issues with licenses, dereigtser the key from every installation and use this tool:https://forum.muffingroup.com/betheme/discussion/…
  • Can you please try to active any standard wordpress theme like 'twentynineteen' and se if the issue shows as well?thanks
    in Empty Cart Comment by Bryan June 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • @BasileBHey!It is here: http://prntscr.com/nw8p78Below the Muffin Buildercheers
  • You always have access to all of your bought licenses on the Envato market. If you go to your account > downloads, you will see that all the theme purchases are listed and ready to download all the time. When you buy BeTheme, you get theme updat…
  • It is acting this way because you inserted in the STORTIVE submenu, a link to the home page.Please change that to # or leave the field blank.http://prntscr.com/nvyrei cheers
    in Menu color Comment by Bryan May 2019
  • Hello,where did you get this class from ?What are you trying to hide and on what device? mobile or tablet?thanks
  • Great to hear that, have a nice weekend ;)
  • Also with custom css, try this:@media (max-width:780px) {#Subheader {display:none !important;}}
  • Hello Angelica,this is not working because you need to add your ID to sections only. The section has a custom ID field.This will work then, but it will not scroll smoothly. If you want a custom link or button to use the scrolling script, you need to…
  • Hey,sorry but I do not understand what you what to get rid off, there are no red marked areas. Please explain on a screenshot.thanks
    in header etc Comment by Bryan May 2019
  • We only told you how the child theme works in Wordpress. It reallt does not matter which theme you use, the method is the same.You own customizations in the child theme and theme files modifications are not supported by this forum, as I already expl…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • No, unfortunatelly we cannot use font awesome in the theme due to some licensing issues.We only provide the usual set of icons.thanks
    in Font Awesome? Comment by Bryan May 2019
  • You can use this custom css #menu ul.sub-menu a { font-family: "Prata", Arial, Tahoma, sans-serif !important; } cheers
  • Hey,that is weird. Could you check first if the portfolio page is not set as a blog page in settings>reading?Also please try to disable all plugins and check again.thanks
  • Hey,sorry but we do not have such an option. You can always customize your 404 page in theme options>pages>error 404Just set a custom page. It will not have the menu, but you can always add more links or buttons in the content. thanks
  • Hello,if you want to attach any scripts in the code of the website, please do not edit the theme files at all.You can insert the <script>...</script> in theme options>global>hooks or in theme options>SEO.thanks
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