Bryan
Bryan
About
- Username
- Bryan
- Joined
- Visits
- 2,506
- Last Active
- Roles
- Moderator
Comments
-
Hello,this is true, it is supposed to show all authors in the dropdown.Could you please first disable all plugins and check again?Also is your betheme and wordpress up to date?thansk
-
Sorry but WP Engine is an external source application and we do not support it.If you wish to continue using it, you will have to go thru this process each time.thanks
-
Hello,it depends what header style your have, but the hover color will be in theme options>colors>menuthanks
-
Hello,have you checked your inbox for instructions? What did they say?Please try to disable all plugins and run the installation again. thanks
-
Hello,I looked at your website and there is no submenu. What do you mean ?thanks
-
Hello,you mean that you have tried different pre-built websites?Can you please also try disabling all plugins?What did the email say?thanks
-
Yes, you are correct. To not waste more of your time, we will login to your wordpress and inspect this issue. Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffing…
-
Hello,the main blog page will always show all of the posts by default. You can only exclude categories from the blog page by going to theme options>blog,portfolio&shop>blogthanks
-
Hey,please first disable all plugins and then run the update again.thanks
-
Hello,please first disable all plugins and clear your browser cache.thanks
-
Yes, we are sorry for the problems.We are currently working on a new documentation.thanks
-
@paulanz Sorry but we only support the main woocommerce plugin. We do not know why this plugin causes problems.@admflooringDo you also have problems with the plugin that paulanz mentioned? If so, we cannot help because this is a third party plugin a…
-
BeTheme does not know that this is a close so you cannot register it under the same license key. You should have made the clone on a subdomain or a subfolder, this way you could register unlimited websites with the same key. As for your problem, I w…
-
Hey,please disable your plugins and clear your browser cache.thanks
-
Hello,you cannot have autoplay on a video if it has sound. You will find countless articles on the web explaining this issue.Just mute the video in the slider options and it will autoplay.thanks
-
Hey,where did you paste this css? I am asking because it is not in theme options>custom css&js>cssthanks
-
Hello,please remember that we help only with simple css which we provide. We do not offer checking users custom code and modifications to the website.If you could show us on screenshots what do you want to exactly achieve then we could give you some…
-
This sounds weird, please send us a link to this gallery page.thanks
-
Hey,the best way in this case is to deregister every single page that is using this key.When you use the muffingroup api license tool (license manager) then it should say that no websites registered under this license.Then go to your main page, regi…
-
Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
-
Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
-
Hello,what do you mean exactly? Could you please explain?Do you mean shortcodes?thanks
-
Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
-
Hello,sorry but this is not a theme issue. We cannot help you if you forgot your password.There are tutorials on the web describing how to get the admin password from the database.cheers
-
Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
-
If you go to this page:https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/You can see our content shortcodes, and the rest of the pages also contain all of the shortcodes and builder items in BeTheme. You can see the "Classic and…
-
Hello,what do you mean exactly? Could you please explain?What happens when you edit the page, do you not see the Mufin Builder? thanks
-
Hey,sorry but this is not possible, you would have to edit the theme files and change them in order to call a popup.thanks
-
Hello,there are JS errors on your page.Please disable all plugins and clear your browser cache, then try to open the menu.thanks