Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Brandon demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

Unable to see website on Smartphones
  • for some reason, my brandon theme is not viewable on Smartphones and tablets. My clients are telling me they cannot pull it up. I wanted to know if there was something I am not doing correctly to make my page viewable on smartphone/tablet devices.
  • 4 Comments sorted by
  • I guess I was hoping someone would've responded by now. Does anyone have even a remote idea what could be causing my website not to work on smartphones? Thanks in advance for anyone's help. - I have a revolution slider on my front page, and other than that, it's pretty generic. I have not added any additional custom coding, it's strictly template or plugin styling only. 
  • You are correct, it was off. So I turned it on, yet, there is still just a blank page when you pull it up on a smartphone. Could there be another issue I may have also missed? 

    Thanks in advance for your help!