Order Received is Showing Page Not Found

deonthai

During the test on WooCommerce store using BeTheme, we used COD as payment method. Order came through but the final page /store/checkout/order-received/2876?key=wc_order_xxxxxxxxxxx is displaying 404 Page not found instead. How to fix or edit this confirmation page?

Thanks.

Albert

Hi,

please switch to default WP theme and let us know how it looks like under default theme.

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

deonthai

Hmm, it also says page can’t be found. Does this mean the problem is from WooCommerce? Could you provide some additional guidance? Thanks.

deonthai

We got it worked out! It was the permalink settings, they need to be perfectly tuned. Thank you!

Albert

It's great to see that you found it

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

postforcaroline

We have the same problem - 404 after payment, have tried clearing my browser cache already...

Bryan

Please make sure your woocommerce pages are configured and that you have a shop, checkout and cart page (go thru the built in woocommerce wizzard)
Also make sure that the theme version and plugins are all up to date.
What is your PHP version?
thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next