HTML5 video not working

bama1570 · September 2014

Hi, I rendered a video in aftereffects, saved as H.264 (.mp4) and downloaded a converter for rendering the .ogv file. I am still unable to get the video to play on mobile. Can you please help? Thanks! http://www.myhealthpass.com/meet-germy/

Albert · September 2014

Hi,

if you will have a look on our demo page on your mobile, you will see that background video also won`t work because apple devices are not compatible with those kind of solutions. This feature works only on computers.

bama1570 · September 2014

Its not a background video, its in the theme builder when I chose video. Is that the same issue?

Albert · September 2014

Ok we see. We have checked it once again and looks like something is wrong with .mp4 file. This file is 30MB size and we think this is the main problem. .ogv is 2MB and that`s why works fine on desktop screens.

HTML5 video not working

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