This padding does not come from content. You got it because you have empty section setup inside muffin builder what you can see at http://snag.gy/ACKjK.jpg
About fancy heading, it is unfortunately technically not possible to center fancy heading vertically. Instead you can give margin for this item and this should help you:
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please send us url to page and only then we`ll be able to have a look on it.
please use below css and this will help you to decrease padding from top: Also you should remove one section from muffin builder which is empty on your side. You can see it at http://snag.gy/OrxRH.jpg
About fancy heading, it is unfortunately technically not possible to center fancy heading vertically. Instead you can give margin for this item and this should help you:
But css, should be pasted in Theme options > Layout > Custom CSS & JS > Custom CSS section like any other custom css.