Menu & Dashboard disappearing after 12.2 update

Hi,

With the recent update to 12.2, the menu on all my pages (except Home) have gone missing. In addition,  when you scroll to the bottom of these pages, you will find a list of links, search, and other things. I also have this exact theme and settings on a primary domain, and there are no issues there. This domain is a sub-domain. In addition, when I do login to the Dashboard, that too seems to disappear as well. Here is what I've tried to troubleshoot.

- Reinstalled version 12.1.
- Deleted and created the menu under 'Menus'
- I've also reinstalled the child theme
- I also FTP updates versus the installer in WP

I just can't seem to figure it out. This site was completed 3 weeks ago, and ready to debut next week. Any help you can provide is greatly appreciated. Attached is a screen shot. Thanks!

image


Comments

  • Hi,

    we did checked your site but did not found anything wrong. All works fine.

    P.S. Your access was removed because of security reasons. It's public forum and it is not allowed to leave any log-in details here.

    Thanks!
  • Hi,

    Well is there an option that would keep the Menu from displaying on all pages except the home page? If so, I never set that feature on. I am attaching a screenshot of the Menu Structure and Menu settings. I am also unable to view the admin bar at the top of the browser, when I visit the site. So no, its not working as it should, and not fine. Even after the reinstall of the theme, and child theme, the problem persists.

    Thanks for your  help.

    image
  • Hi there. Thanks again for all your help. The problem has been narrowed down to a plugin. That was deactivated and the problem resolved.

    FYI - The plugin is W3 Total Cache by Frederick Townes
  • Great, we are glad to see you found the culprit. However, we use W3 Total Cache plugin on all of our pre-made layouts and we are sure it works fine. So the problem must be definitely somewhere on the line between plugin configuration and server.
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.