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Revolution slider and mobile

pablohc86pablohc86
in Revolution Slider
I'm using the revolution slider imported from a demo and i've not touched anything, just removed 2 text layer.
If i open the site on mobile phone i do not see the video on the slider.. just text on a black screen. Why?
the video is in html5 so it should be ok with mobiles..

Comments

  • AlbertAlbert
    Hey,

    Revolution Slider videos does not work on mobile unfortunately and that's why you do not see this video.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • pablohc86pablohc86
    got it!
    then, is possible to set up an image only for mobile while keeping the video for the desktop version?
    thanks
  • AlbertAlbert
    No, it is not possible unfortunately.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • pablohc86pablohc86
    btw i just discovered an incongruence with what you say..
    When i upload the revolution slider for the demo "agency" if i do not touch anything i can see that video on mobile.
    I just remove the layer with the diamond and i change the text into the writing and i save.
    Now going to mobile i don't see anymore the video.
    I realize that the problem is not the video but something else.
    How can i solve this? thanks
  • AlbertAlbert
    Sorry but we really have no idea where the problem might be. We are not revolution slider author and we do not know all existing features and possibilities included.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • pablohc86pablohc86
    wow, really bad answer as it come with a product you sell.
    thanks same
  • pablohc86pablohc86
    as it seem a common issue, i've found this site that explain really well:
    https://www.themepunch.com/faq/video-not-showing-up-on-mobile/

    i put the link here in the case other people need it
  • AlbertAlbert
    Does this article helped? Is your video working on mobile then?
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • pablohc86pablohc86
    the video works... the only problem is that on mobile they appear as a black square and until the user click on it they never see anything.
    there is neither a play button on it so it is really hard that an unaware user will click on it.

    As on mobile is not possible to have autoplay videos, i've set up a poster image for mobiles and disabled the video ;)

    the only bad things now is that on desktop view for some seconds i see the poster pic and then the video with the autoplay.

    i think is not possible remove the poster pic on desktop only...
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