Revolution slider and mobile

I'm using the revolution slider imported from a demo and i've not touched anything, just removed 2 text layer.
If i open the site on mobile phone i do not see the video on the slider.. just text on a black screen. Why?
the video is in html5 so it should be ok with mobiles..

Comments

  • Hey,

    Revolution Slider videos does not work on mobile unfortunately and that's why you do not see this video.

    Thanks!
  • got it!
    then, is possible to set up an image only for mobile while keeping the video for the desktop version?
    thanks
  • No, it is not possible unfortunately.
  • btw i just discovered an incongruence with what you say..
    When i upload the revolution slider for the demo "agency" if i do not touch anything i can see that video on mobile.
    I just remove the layer with the diamond and i change the text into the writing and i save.
    Now going to mobile i don't see anymore the video.
    I realize that the problem is not the video but something else.
    How can i solve this? thanks
  • Sorry but we really have no idea where the problem might be. We are not revolution slider author and we do not know all existing features and possibilities included.
  • wow, really bad answer as it come with a product you sell.
    thanks same
  • as it seem a common issue, i've found this site that explain really well:
    https://www.themepunch.com/faq/video-not-showing-up-on-mobile/

    i put the link here in the case other people need it
  • Does this article helped? Is your video working on mobile then?
  • the video works... the only problem is that on mobile they appear as a black square and until the user click on it they never see anything.
    there is neither a play button on it so it is really hard that an unaware user will click on it.

    As on mobile is not possible to have autoplay videos, i've set up a poster image for mobiles and disabled the video ;)

    the only bad things now is that on desktop view for some seconds i see the poster pic and then the video with the autoplay.

    i think is not possible remove the poster pic on desktop only...
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