Desappearing sections

Webbrand · May 2016

Hi, i'm having a problem, i was constructing a page with muffin builder and suddenly some sections i have built before desappeared, and now the changes i make won't save. This never happened to me with Betheme before, maybe is something related with the database?. The problem is happening in this web http://albornozkokot.com/

josephelshazly · May 2016

You need to increase your memory usage in wp-config and have the host up the max_input_vars. Its not really a betheme centric problem. Anything using visual composer or other builders require this. I have my input vars set to 8000 and the memory to 256M.

hope that helps.
N.

Webbrand · May 2016

The thing is that the host must have misconfigurated my site 'cause this never happened in other instalations of wordpress in the same host. I'll try what you are telling me i hope it works

Thanks!

Albert · May 2016

Hi,

you are unable to save the content only because of the limits on your server side. More details about that you can read in the following topic http://forum.muffingroup.com/betheme/discussion/7689/muffin-builder-items-or-page-options-can-not-be-saved-max-input-vars

Thanks!

Webbrand · May 2016

It's not a problem with the server 'cause i've checked system status with other sites i've built and the settings are the same and i'm not having that problem in the other ones.

I think it might be a problem with the database, i've moved the site thinking it might be a bad config of the account in my server but the problem remains, so i'm trying now another install of wordpress 'cause maybe is a bad installation. But everything leads me to think it might be the database so i think i might have to built the site all over again

Albert · May 2016

What's is the value of MAX_INPUT_VARS variable then? Please make the screenshot of your Appearance > System Status section so we can check.

Webbrand · May 2016

https://drive.google.com/file/d/0BxeKFBm3pm3jLUw3OFhBMnBKTTg/view?usp=drivesdk

The max input vars value is 1000

but i've checked with other pages i've made and they have the same max input vars value

Webbrand · May 2016

https://drive.google.com/file/d/0BxeKFBm3pm3jMVdGNXZ5UEUwSUE/view?usp=drivesdk

sorry in that image you can't see propery

Albert · May 2016

It does not matter what you set for other pages. 1000 is definitely not enough. Pages with larger amount of content need this variable to be much larger. We suggest to increase it to 10000.

Webbrand · May 2016

the thing is i have made even bigger pages and more content without a problem. My host provider wont change that value

Albert · May 2016

If your provider is not able to increase that value, it means you have very poor hosting service and there is nothing what we can do on our end to help you in this matter.

Desappearing sections

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