Revolution Slider - fatal error

GillApp1

Hi, I am new to WordPress and to BeTheme. So apologies if this is error is due to my inexperience.

However, when I installed the BeTheme and all its components (I unzipped the supplied files and uploaded them FTP to my server), I have real issues when trying to activate the revolution slider.

After numerous attempts, this is where I am at.

Once I activate the slider - it breaks my wordpress site and gives the below error message:

Am I using an outdated version of the slider? 

Any help/feedback would be greatly appreciated

Fatal error: Uncaught exception 'Exception' with message 'Insert query error - <b>Unknown column 'advanced' in 'field list'</b><br>---<br> Query: INSERT INTO `wp_revslider_css` (`handle`, `settings`, `hover`, `params`, `advanced`) VALUES (&#039;.tp-caption.MarkerDisplay&#039;, &#039;{\&quot;translated\&quot;:5,\&quot;type\&quot;:\&quot;text\&quot;,\&quot;version\&quot;:\&quot;5.0\&quot;}&#039;, &#039;{\&quot;color\&quot;:\&quot;#ff0000\&quot;,\&quot;text-decoration\&quot;:\&quot;none\&quot;,\&quot;background-color\&quot;:\&quot;transparent\&quot;,\&quot;background-transparency\&quot;:\&quot;1\&quot;,\&quot;border-color\&quot;:\&quot;transparent\&quot;,\&quot;border-style\&quot;:\&quot;none\&quot;,\&quot;border-width\&quot;:\&quot;0\&quot;,\&quot;border-radius\&quot;:[\&quot;0px\&quot;,\&quot;0px\&quot;,\&quot;0px\&quot;,\&quot;0px\&quot;],\&quot;skewx\&quot;:\&quot;0\&quot;,\&quot;skewy\&quot;:\&quot;0\&quot;,\&quot;scalex\&quot;:\&quot;1\&quot;,\&quot;scaley\&quot;:\&quot;1\&quot;,\&quot;opacity\&quot;:\&quot;1\&quot;,\& in /usr/home/gjddesigns/gjddesigns.com.au/public_html/wordpress/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

GillApp1

Should have added also - I did install BeTheme initially through WordPress - as per the instructional video and had issues with the plugin from the outset - which is why I opted to upload the revSlider folder via FTP - in an attempt to get it working. No joy obviously!

GillApp1

Whoops - and here is my weblink: http://gjddesigns.com.au/wordpress/

Albert

Hi,

what is your Slider Revolution version?

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GillApp1

Hi - its Version 5.2.5.3

Albert

So if it's the latest one, what we may suggest is to remove this plugin completely via FTP and install it once again. But if this won't help, please create totally new WP instance with clean/fresh database and please install there theme with slider only and check if all is good on clean database that hasn't been used before.

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GillApp1

Just been sent through an update from Envato Market. Im just going to see if that fixes my issue... Will let you know how I get on

GillApp1

Damn! Nope still same issue.

Anyone got any ideas how I can resolve this please?

Same error message about this section:

wordpress/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

GillApp1

Ok - will give it a try

Not such an easy first foray into WordPress I've got to say unfortunately.

Will post how I get on... if I have any luck

Albert

Did you sorted it already? If not, did you remove slider files via FTP and upload completely new one?

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

GillApp1

Hi,

No joy still Im afraid. Am about to tear my hair out!

I have deleted all other themes. 

 I have made inactive all other plugins.

I  reinstalled the latest version of Beteme which was recently sent to me by envatomarket. 

I even watched a different install tutorial to make sure I did it right

AND I AM STILL having issues with rev slider.

It says it installs fine, but when I make rev slider active it breaks my whole wordpress site:www.gjddesigns.com.au/wordpress/index.php

This error message:

Fatal error: Uncaught exception 'Exception' with message 'Insert query error - <b>Unknown column 'advanced' in 'field list'</b><br>---<br> Query: INSERT INTO `wp_revslider_css` (`handle`, `settings`, `hover`, `params`, `advanced`) VALUES (&#039;.tp-caption.MarkerDisplay&#039;, &#039;{\&quot;translated\&quot;:5,\&quot;type\&quot;:\&quot;text\&quot;,\&quot;version\&quot;:\&quot;5.0\&quot;}&#039;, &#039;{\&quot;color\&quot;:\&quot;#ff0000\&quot;,\&quot;text-decoration\&quot;:\&quot;none\&quot;,\&quot;background-color\&quot;:\&quot;transparent\&quot;,\&quot;background-transparency\&quot;:\&quot;1\&quot;,\&quot;border-color\&quot;:\&quot;transparent\&quot;,\&quot;border-style\&quot;:\&quot;none\&quot;,\&quot;border-width\&quot;:\&quot;0\&quot;,\&quot;border-radius\&quot;:[\&quot;0px\&quot;,\&quot;0px\&quot;,\&quot;0px\&quot;,\&quot;0px\&quot;],\&quot;skewx\&quot;:\&quot;0\&quot;,\&quot;skewy\&quot;:\&quot;0\&quot;,\&quot;scalex\&quot;:\&quot;1\&quot;,\&quot;scaley\&quot;:\&quot;1\&quot;,\&quot;opacity\&quot;:\&quot;1\&quot;,\& in /usr/home/gjddesigns/gjddesigns.com.au/public_html/wordpress/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

Am I right in thinking its looking for this file? wp_revslider_css

I can't see this file in any of the supplied files I've been sent .

I am at the moment really frustrated that I this hasn't been a simple fix.

What am I doing wrong?

Any help would be greatly appreciated!

Albert

This is very strange and to be honest we did never met with anything like that. But please remove your slider files completely via FTP, and exactly the same way upload the newest files (version 5.2.5.4) which is bundled into theme package. Hope the newest version would help.

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