Main Navigation Doesn't Collapse for Mobile Size Devices

ddkmarketing

Hi, I took over working on this theme from another agency and on the demo site, the navigation collapses to a hamburger icon. The site http://ddkmarketing.com/ I am working doesn't collapse at any device width.

Theme version: Version: 9.7.3

Header options

Style: Classic

Options: Both unchecked

Image: None

Image | Attachment: Default

Minimalist: ON

Sticky: ON

Sticky | Style: White

Thank you, 

Andrew H

Albert

Hi Andrew,

your site doesn't collapse because you turned off Responsive mode under Theme options > Responsive section.

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ddkmarketing

Hi muffingroup, we have that option turned on.

Menu Settings

We created a new menu "DDK Main"

Theme locations: Main Menu | Depth 5 (Header Overlay 1)

Responsive Settings

Responsive: ON

Options: Checked

Menu Button | Text: MENU

I just installed a child theme "Version: 1.6" as there wasn't one installed before which is now activated.

I have also tried deactivating all plugins and that has had no effect.

ddkmarketing

Update

We tried updating the site to Version: 13.7 but this messed everything up. We had the website setup as full width mode with the updated theme.

See image links below

Version 13.7: http://i.imgur.com/pAIwQbr.png

Version 9.7.3: http://i.imgur.com/IbcCDzG.png

Albert

Ok, so what value you set for Responsive Menu Initial Width option under Theme options > Responsive section? Maybe that's the problem?

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