Popup Background is not displaying

Softbranch-Web-Services

Hello,

I am using the updated theme, but this time the POPUP is not working fine for me.

Plz check

When you click on any country name then the POPUP background is not showing.

https://esta-help.org/applyforunitedstate/


Thanks
Waiting for reply.

Albert

Hi,

Please open your website in Firefox html mode (CTRL+U) and check how many html errors you got. Please fix them first and everything would be fine.

Thanks!

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Softbranch-Web-Services

Hello,

Thanks for the reply,

I have just export the code from one of my website and paste it on this page,

The popup is working fine on that website.

I am confused about the HTML error and how to find it on the source code.

Note: I have not uploaded few images only on the page.

Thanks

Albert

Please understand that HTML bugs are not related with theme at all. Those bugs might be related with your extra plugins or just with what you did. If you will import any of our demos, you see that they are out of any bugs. And because we didn't built your site, we have no idea where mistake/s were made exactly. So we recommend to you to contact with your web developer who made it and is responsible for your site.

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Softbranch-Web-Services

Thanks for the reply,

Now I came to know why the the customer avatar is like this.

Thanks

Softbranch-Web-Services

Hello,


The popup is working on the single WP installation, but in the Multisite its not working on the SITEID2

On the Site ID 1 its working fine but on the Site ID2 its not working.


I have simpally import the DEMO content not add anything.

https://esta-help.org/applyforunitedstate/

Albert

As we can see, you forgot to set prettyphoto class for this item and that's why it does not work as you expect.

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Softbranch-Web-Services

Thanks for the reply,

How to set prettyphoto class?

Albert

Just open item settings and there would be place to type class name.

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Softbranch-Web-Services

Its Done Thanks

Albert

You're welcome!

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