Charity Theme Installation
While trying to Import the Charity Demo from within the Demo Data section, all I get is the following error:
Sorry, there has been an error.
The file does not exist, please try again.
The file does not exist, please try again.
I get this error If I check the box for importing attachments or not.
Thanks for your help!
Comments
please take a look at this topic https://wordpress.org/support/topic/import-error-15 and try to do what has been described there because we have no idea what could be the problem. We are only sure that this is definitely not theme problem.
Thanks for understanding!
The file does not exist, please try again.
please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page
Thanks!
Thanks