Glitch in BeTheme Options

Hello,

I recently purchased this theme and there appears to be a major glitch in ALL the Options panels. This is a brand new wordpress install and new theme install.

When I go to ANY of the Muffin Group Options, the sub-menus and options screens are blank. I have to hit the "Save Changes" button before any of the options will show. 

Once the options do show, if I make any changes to the default, then most of the time when I can not save those changes, regardless of the "Save Changes" button I select (either from top or bottom bar).

Example: I log into my site, go to Appearance > BeTheme Options (The main menu/nav items show, but no sub-items). I hit the "Save Changes" button and now the sub-items show in navigation when clicked. If I make changes to any items then click "Save Changes", I am again taken to a blank screen and them I am back to hitting "Save Changes" again to get my sub-items to show (but the changes were not saved.

HELP PLEASE.  


Comments

  • I am experiencing the same problem. Changes to actual pages are accepted fine but any changes to BeTheme Options lead to a blank screen. The only was to overcome is to re-import Demo content but than you cant make any changes under BeTheme Options. Please advice how to fix.

  • Hi,

    what's your PHP version? How much of memory you got? And the last one, do you have SUHOSIN extension installed? All those details can be checked under Appearance > System Status section.
  • I have contacted my hosting provider and have them update my PHP version to 5.6 and above (you can do it through your C-panel as well by going to Software/Select PHP version)

    Everything works great now.
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