Product images not switching when changing attributes values/variations
I've seen a few different threads regarding this issue, but it seems that the BeTheme Support team isn't fully understanding the problem. I will do my best to outline it here.
One of the features of WooCommerce is the ability to create a Variable Product. When you create a Variable Product, you are able to Define Product Images for each Variation. This is different than just having an image gallery for the product. This feature allows the consumer/user of the site, to see an image of the options they have selected for the product. The way it does this is by automatically changing the Main Product image to the selected variable image.
Currently in BeTheme, when a variable/option is selected, the product image is not changing to reflect the option that has been selected.
You can see this function working properly on the WooCommerce Demo here: http://demo.woothemes.com/canvas/shop/ship-your-idea-2/
Chose a color option from the dropdown on the right and you will see the main picture switch according to the option you have chosen.
Now this store was built on BeTheme with WooCommerce http://www.ckboutiquebeautybar.com/product/clip-ins-internal-testing/
You can see that when you choose the option, the product image does not change.
How can this be fixed?
Thank You.
Comments
can you send us access to your FTP and dashboard on pm? So we can have a look on it and try to solve this issue.
Thanks for your patience
Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
Thanks