Problems changing mobile menu from 3 horizontal lines navicon to say "menu"

Good Morning,

My client has a lot of customers in the 'older demographic' who are having trouble navigating on mobile/tablet devices because menu changes to universal 4 line icon. 

I see on the theme options a place to change text and also change to a 'sticky menu'. When I change those options, nothing happens. I do have custom CSS that came in with the 'Interior Designer" layout option you have. Could that custom CSS be overriding the menu options?

Below are images of options and the CSS text used:

.subheader h2, .subheader h5 { letter-spacing: 3px; margin-bottom: 30px; }
.subheader h5 { font-weight: normal; }
.subheader hr { background-color: #fff; color: #fff; width: 45%; }


#Subheader { display: none; }
.fixed-nav { display: none; }

.offer_desc { padding: 50px 10% 10px; }
.offer_desc a.mfn-link-8 { margin: 15px 0; }

#Header_creative #Top_bar .menu > li > a span { border-bottom-width: 0; }
.counter .desc_wrapper .number { font-family: Tinos,sans-serif; }

@media only screen and (min-width: 1240px) {
#Header_creative #Top_bar .logo { margin: 50px 0; }
#Action_bar .social { padding: 20px 0 50px; }
}

#Top_bar #logo { height: auto; }

@media only screen and (max-width: 1239px) {
#Header_creative #Top_bar #logo img { max-height: 41px; }

*****************************************************************************************************************************
Menu Options

image

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