Be Theme Options admin screen not showing up

consafo

Greetings,

I have 8 licenses for BeTheme and have used it often over the last year. I'm running into something in my new installation I've not seen before.

The Be Theme Options are not showing up. I can see "Be Theme Options" under "appearance" and I can see the blue menu of options on the left. But no options show up.

I did run an import of one of your wedding demo contents. Otherwise it's a very simple site. No plugins other than yours. And Wordpress is up to date. Would you be willing to log in and see what you can see?

http://andrewandreiley.com

WP user

consafo

I reloaded the demo content and it reset my header layout style to "Split Menu."  Suddenly the admin screen was back.

I wanted to use "Stack: Center." 

I changed it. Admin screen choices disappeared again.  Screenshot below. Apparently when you select layout style Stack: Center it breaks the admin area, as below:

Albert

Hi,

there is 3 possible reasons why Muffin Options might be empty on load (blank):

- PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
- Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
- Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.

If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.

Thanks!

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consafo

You were absolutely right. I have four servers. One dedicated and several shared servers. I typically use my dedicated server for wordpress sites that run themes like yours that need ample resources.

I had installed it on one of the shared servers. moved it to the dedicated server with more resources and problem solved.

thank you.

Albert

You are welcome!

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