Video Player Wont Work

laurencebohmer

Hi Support,

Hope you're well.

Unfortunately my YouTube video won't work on my site: www.leadsthroughchat.com.

This error message appears instead:

"An error occurred. Please try again later. (Playback ID: Srhn2fuQeX37w3KM)".

I have also tried adding the video via the themes video player but the controls don't work. Video can't be paused or played etc etc. 

Please may you advise?

Thank you,

Laurence

Albert

Hi,

We've checked your site. It looks like you've used YouTube video link instead of Video ID


Please use just video ID: f0jPesM3vmg

Thanks!

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

laurencebohmer

Thank you very much! Really appreciated.

Sorry one last thing how can I centre the video screen?

Thank you,

Laurence

Albert

You can use Placeholder items on side and the video inside.

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

laurencebohmer

Thank you Support.

One last question sorry.

How can I remove the vimeo controls and the border like this article: http://www.cssplay.co.uk/menu/cssplay-vimeo-hide-control-bar.html

The parameters don't seem to be working.

Thanks again,

Laurence

Albert

We are sorry but we do not have an option to use VIMEO parameters with BeTheme unfortunately.

Learn more: Video Tutorials | How To | FAQ Vote on what comes next