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not able to edit from muffin bulder

appsquareappsquare
in BeBuilder
Hello,

im not able to make any change or edit via muffin builder image attached already updated theme into latest version

check link for ref.

https://i.imgsafe.org/65cf9d7e7d.png

Comments

  • appsquareappsquare
    also not check any popup box and check with both (FF and GC) browser
  • AlbertAlbert
    Hi,

    we suggest to disable all extra plugins and then try. We are pretty sure that one of them is the culprit.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • appsquareappsquare
    edited January 2017
    Hello,

    I know you guys suggest me this but sry its my fault that i never mention in before comment.. i have only the plugin which is required by theme no extra plugin check image

    https://i.imgsafe.org/777e365a80.png
  • appsquareappsquare
    also its work sometimes and sometimes not
  • appsquareappsquare
    may be this img help you

    http://i.imgsafe.org/7803eb3e8b.jpg

    also my browser pops is not blocked
  • appsquareappsquare
    i try most of the possible ways like deleting temp coockie and all
  • AlbertAlbert
    If you do not have any 3rd party plugins except those included into package, then all we may suggest is theme re-installation. To do this, go to FTP, remove existing theme files, download the latest from Themeforest and upload them but this time thru FTP only. During this process, make sure all files has been transferred complete.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • appsquareappsquare
    Hello,

    u know wt i'm facing this problem since two week but that time its come some time when i refresh my page prob gone but i reinstall fresh version 3 days ago and after that its a major issue for me and that i raise this....
  • appsquareappsquare
    also i did many things like i'm working on my client server i thought that server is slow so i make it onmy own server but still same prob then i change my internet speed by 3times but same prob my all website and everything working fine but not muffin builder even website (http://www.rhythmgraphic.com/asn1/) is working fine plz suggest me any plugin from where can i boost my admin panel or website speed
  • appsquareappsquare
    i'm 90% sure this is the problem of speed
  • AlbertAlbert
    We did checked your site several times and we see very clear that you didn't made anything. Your files, and all stuff looks still the same and we can see that you are just waiting us to log in your dashboard and find the problem which is obviously unrelated to theme. So if this is what you wait for, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will prove your issue has completely nothing to do with the theme itself. Please don’t forget to let us know what for the access is.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • appsquareappsquare
    edited January 2017
    how can u say that i did nothing check latest theme version i have installed, and you told only one solution and that is install lates update right ?? and how can u see  my temp and all .. so plz don't say that  i didn't made anything...
    https://i.imgsafe.org/9d58733a9d.png

    and also i'm sending you login details.. with instruction
  • AlbertAlbert
    We are simply telling you what we see in the code. So we only call things how they looks like. Anyway, we checked your dashboard and looks like the problem is with the limits on your hosting side. My college sent you more details in pm so if you have any further questions, please continue writing privately where all necessary login details are.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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