Can´t disable pretty photo

Hi,

thanks for you´re awesome theme, the theme options are definitly one of the best if worked with so far. Even in comparison with some other players like total or x.

Unfortunatly i can´t disable pretty photo, when i check the box in the backend and then try some gallery link in the front end, pretty photo still appears.

Cheers Alex

Comments

  • Hi Alex,

    please disable all 3rd party plugins because if you disabled prettyphoto option under Theme options > Addons & Plugins > Addons section and its still active, it means one of your plugins must be using same prettyphoto.

    Hope this helps!
  • Hi,

    there is no third party plugin which have pretty photo integrated. Only the responsive lightbox plugin is installed but explizitly told to use a different lightbox script instead of pretty photo. But equal if everything (third party plugin and pretty photo in the backend of betheme) is deactivated or not, pretty photo is allways runing.

    Something is not working properly cause if pretty photo is runing regulary and i switch the pretty photo style e.g. to 'facebook', nothing happends and pretty photo shows up with the standard skin. :-/

    Cheers Alex
  • Please send us link to page where you disabled pretty photo and still got it active because we are pretty sure it comes from one of plugins.
  • I´ve sent you an privat message for the url and login credentials: http://www.herzblick.punktlandung.marketing/
  • I saw the access but it does not work because all links to the dashboard goes to one page - http://www.herzblick.punktlandung.marketing/leider-nicht-gefunden

    However, we noticed that you use VC plugin and this might be the place where from popup windows come from because after further checking code of your site, just as we thought, theme prettyphoto is disabled. We suggest to disable VC plugin and check because we think this is a plugin that has own script included.
Sign In or Register to comment.